High-Value Payments UK Engineering Lead

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Job Summary

The role will be responsible for delivering scalable, resilient, fault tolerant solutions from partner vendors. Formulate and deliver an end-to-end technology strategy in collaboration with the Cash product & COO team for all current and future technology requirements of the organisation

Key Responsibilities

The FI clearing business underpins all of the Group's operations. In scope is the ownership of one or more pillar that comes under FI Clearing Hive to support the FI clearing business of all USD, EUR, GBP and JPY currency transactions. This is a Group critical application suite requiring the delivery of constant service with reputational and regulatory implications to the Group should any failure in service arise, along with a constant level of change and functional uplift.

The Engineering Lead : FI Clearing is to lead a multi competency capability, encompassing vendor management, architecture, full stack engineering, business solution, and DevOps. The role will be responsible for delivering scalable, resilient, fault tolerant solutions from partner vendors. Formulate and deliver an end-to-end technology strategy in collaboration with the Cash product & COO team for all current and future technology requirements of the organisation. Consider multiple levers in the development and execution of the technology strategy including client experience, time to market, stability, resilience, scalability, cost efficiency, new ways of working etc.

Adopting new ways of working models and delivering strategic payment program across the Cash business.

Responsible for the technology delivery of the FI Clearing space - Delivering strategic payment programs through agile and on state-of-the-art architecture.

Manage technology strategy for FI Clearing portfolio, provide architecture direction, guiding principles, guardrails, and roadmaps that are aligned to both Business and Group's Tech strategy.

Collaborate with business partners and play a key role to increase commercialisation of the FI Clearing solution.

Manage overall program backlog and achieve agreement on key program deliverables in partnership with various stakeholders and in alignment with business goals. Review and adjust direction and approach in collaboration with business stakeholders to keep programme on track.

Interface with global business, Ops & technology leaders of other SCB interfacing systems for collaborative design, planning and end-to-end delivery.

Challenge the status quo and champion a new culture of collaboration, innovation, agility, productivity, increased adoption, and continuous improvement.

Build and sustain a strong and trusted relationship with Business partners and Interface platform partners.

Portfolio

Drive the implementation for a future-ready payments platform, utilising architectural patterns such as microservices architecture, to achieve outcomes of highly scalable, robust, resilient, designed for failure, etc. Ensuring that the solutions are designed and built on a stable and highly scalable infrastructure based on latest technologies and best practice; such as Cloud, DevOps, and Chaos Engineering.

Accountable for governance of all technology decisions across payment portfolio; balancing business objectives with business drivers against implementation speed, risk, and cost.

Optimise business alignment and maximize value on investments by aligning technology decisions with business imperatives leading to cost optimisation through cost avoidance and cost reduction.

Manage all system changes effectively and efficiently during the project delivery with all the agreed controls. Project execution - Speed and simplicity. The efficiency / timeliness / quality of the specific projects executed in the payment space.

Strategy

Define and drive the Group's technology strategy roadmap and agenda with focus on business, people, governance, platform, security, and operations. Develop deep relationships with key business stakeholders and decision makers to drive cloud adoption.

Build and foster an engineering excellence culture through leadership and direction. Build an engineering and system thinking mindset with values such as fast feedback, repeatability, simplicity, and clean code. Drive a modern approach to engineering excellence, ensuring fast, frequent and high-quality value delivery. With thought Leadership, evangelism, and upskilling the workforce on cloud, architecture, engineering and open banking and API.

Industrialise engineering best practices to enhance software quality, embedding resiliency in system performance, and enabling the rapid recovery from incidents and threats. Proactively improving the technology risk posture. Improve cost efficiency - drive efficiency by identifying opportunities to rationalise to a fewer best of breed platforms which provides strategic business capability and aggressively decommission redundant applications. Contribute to investment planning / prioritisation with the businesses and T&I for the FI Clearing portfolio. Driving and enable cloud adoption and modernisation of technology landscape across Cash Technology.

Empower the engineers within the delivery teams with the right tools and practice to improve SDLC process efficiency - with focus on quality assurance, developer experiences, automation and performance engineering, with speed, scalability and stability in mind. Enforce and streamline sound development practices. Establish and maintain effective governance processes including training, advice and support, to assure the product is developed, implemented and maintained aligning with the Group's standards

As a key member of the Management team, develop the strategic direction and roadmap for Cash Technology while adopting agile practices, aligning with Business & IT Strategy, Bank's Digital Agenda and Portfolio Investment priorities. Proactively advise the senior management team on the emerging technologies and transformation trends that are most relevant to the company's goals and evolving needs. Shape the future of technology, maintain and advance deep technical skills and knowledge, keeping up to date with market trends and competitive insights, and share within the technical community.

Envisage and align the portfolio to the growing technology needs & capabilities like Cloud, AI etc. Determine and ensure optimal cost of delivery of programs. Support Business and Cash Operations by leveraging technology to streamline processes, enhance productivity, enable straight-through processing & zero touch, reduce risk and improve controls part of FI Clearing deliveries.

Vendor Management

The FI clearing space solution is primarily vendor supplied and requires extensive management focus.

Management of all Vendor controls including supporting regulatory requirements, Service delivery, Application quality control, Functional deliveries, Financial management and fostering overall vendor relationship and strategy with the Group's business partners.

Business

Trusted advisor to the business. Work hand in hand with Payments business and COO partners, taking product programs from investment decisions into design, specifications, solutioning, development, implementation and hand-over to operations, securing support and collaboration from other SCB teams.

Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality.

Determining, calibrating, and tracking of key success parameters and metrics & risk mitigation for this role.

Manage business partner expectations. Ensure delivery to business meeting time, cost and with high quality

Drive an ecosystem of innovation and enabling business through technology.

Processes

Responsible for business initiatives delivery aligning to SCB defined technology, Agile principles and project management processes & frameworks and customizing such to specific FI Clearing needs where required

Responsible for overall governance of projects & programmes related to payments space that includes financial management, risk management, representation in steering committee reviews and engagement with business for strategy, change management and timely course correction as required

Support Business Operating Models, Standards, Finance, Risk Controls and compliance with regulations

Inculcate the Group's values and code of conduct in the Cash Technology Team to ensure adherence to the highest standards of ethics and compliance to relevant policies and processes

Ensure compliance to the highest standards of business conduct, regulatory requirements and practices defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering stipulations

People & Talent

Employ, engage, and retain high quality talent to ensure FI Clearing team is adequately staffed and skilled to deliver on business commitments

Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners

Foster a culture of innovation, transparency and accountability in Cash technology while promoting a "business-first" mentality at all levels

Ensure role, job descriptions and expectations are clearly set, and periodic feedback provided to the entire team

Ensure the optimal blend and balance of in-house and vendor resources

Develop and maintain a plan that provides for succession and continuity in the most critical IT management positions

Risk Management

Be proactive in ensuring regular assurance that the FI Clearing team is performing to acceptable risk levels and control standards

Act quickly and decisively when any risk and control weakness become apparent and ensure those are addressed within quick / prescribed timeframes and escalated through the relevant committees

Act as the risk control owner under the Group's risk management framework at the appropriate level

Balance business delivery on time, quality and cost constraints with risks & controls to ensure that they do not materially threaten the Group's ability to remain within acceptable risk levels

Ensure business continuity and disaster recovery planning for the entire technology portfolio

Ensure the effective management of risk, issues and assurance reporting relating to strategy and transformation, engaging with and reporting back regularly to Cash Technology Management Team

Governance

Embed the Group's values and code of conduct in the TB T&I Team to ensure that adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations among employee's form part of the culture.

Ensure compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws and anti-money laundering regulations and guidelines.

Responsible for ensuring effective governance, oversight and controls in Transaction Banking businesses re : Technology

Awareness and understanding of the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Global Head of Technology

CIB and Cash CIO

TB Cash Product Management Heads / Product owners / Portfolio office

Cash Business COO, TB PMO

Cash Global Operations Heads

TB T&I MT

Global Technology Services Heads (Production Support, Infrastructure, Testing etc)

Interface team Heads

Other Responsibilities

Innovation and improvement of existing technology as well as business processes.

Qualifications

Between 15-20 years of experience with 10 years of relevant experience in delivery, implementation in CCIB Business segments

Strong understanding of Payments Domain, with optional understanding of other CASH domain products like Liquidity, Collections etc.

Demonstrated success in stakeholder engagement, management and dealing with constant change, designing solutions, track record of delivering impactful business solutions.

Demonstrated success in vendor management.

Strong Technology Delivery management.

Ability to own delivering outcomes across a very vast and complex range of platform and product teams, including working with multiple cross-functional teams - infra, ICS, PSS, Country TMs.

Excellent relationship building skills.

Highly adaptable, self-starter, ability to deal with ambiguity, thrives in fast-moving and high-growth environments

Skills and Experience

Technical - Java, Cobol

Technical - AIX

Technical - Oracle

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we : Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.