Bakery Technical Services Specialist

About SwissBake®

SwissBake® is involved in the innovation, production, export, and supply of professional bakery ingredients, with a presence across Asia, Africa, and the Middle East.

With over 40 years of experience, we focus on research and development and providing reliable baking solutions for the HoReCa and baking industry. Our product range includes more than 200 bakery ingredients used by B2B customers worldwide.

Role Overview :

We are hiring a Product Application Chef Bakery based in Mumbai to support customers and the sales team across West India and select North India markets. The role is primarily Mumbai based, working from our application lab, with field visits and travel only when required. The position may also involve occasional international travel to Asia and the Middle East.

Key Responsibilities

• Work from our Mumbai lab on trials, recipe development, and product application support.
• Support customer visits within Mumbai and assist the sales team with bakery trials and presentations.
• Conduct bakery demonstrations, training sessions, and product trials at customer locations when needed.
• Provide technical support, troubleshoot baking challenges, and guide customers on product usage.
• Develop and customise bakery recipes based on customer requirements and market trends.
• Share customer feedback and insights with the R&D and Marketing teams.
• Represent the company at workshops, trade shows, and events.
• Travel occasionally across West India and North India, with possible travel to Asia and the Middle East.

Requirements

Arabic is an advantage.