Technical Sales Support Specialist
Allianze InfosoftGuwahati, Republic Of India, IN2 days ago
Job descriptionDevelop and maintain a deep understanding of elevator products, including features, benefits, and technical specifications. Prepare and update technical documentation such as product manuals, specifications, compliance statements, and regulatory requirements. Interact with clients to understand project requirements and recommend suitable elevator solutions. Address technical concerns and provide clear, professional responses to customer inquiries. Collaborate with the sales team to ensure customer satisfaction throughout the sales cycle. Ensure all sales and technical activities comply with industry regulations, safety standards, and company policies. Maintain structured workflows for handling and tracking customer inquiries, quotations, and approvals. Work closely with the engineering and product development teams to provide feedback on product enhancements based on customer needs and market trends. Contribute to workflow optimizations to improve the efficiency of sales support operations. Bachelor’s degree in Engineering, Mechanical Engineering, or a related field. 1–4 years of experience in technical support , sales support , or estimation , preferably within the elevator and escalator industry . Ability to interpret and prepare technical drawings using AutoCAD. Strong understanding of elevator and escalator products, components, and technical specifications. Excellent verbal and written communication skills. Ability to clearly explain technical concepts to both technical and non-technical clients or internal teams. Efficient in preparing accurate quotations, estimates, and technical documentation Capable of working effectively with cross-functional teams including sales, engineering, procurement, and management. Strong interpersonal skills to maintain smooth coordination and timely project support. Prior experience in technical or sales support roles within the elevator and escalator industry. Exposure to workflow optimization and feedback sharing with product development teams. Basic knowledge of regulatory compliance and documentation standards in mechanical or construction sectors.
About the Company
Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.
About the Role
The Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and customer engagement.This position ensures that sales inquiries are handled efficiently, technical solutions are accurately communicated, and customers receive the right elevator solutions tailored to their needs.
Responsibilities
Technical & Sales Support
- Provide technical guidance to the sales team, assisting in customer inquiries, product demonstrations, knowledge in AutoCAD and MS Office and troubleshooting.
- Support sales by preparing technical proposals, presentations, and quotations.
- Ensure pricing and product specifications align with customer needs and company guidelines.
Product Knowledge & Documentation
Customer Engagement & Consultation
Process & Compliance Management
Continuous Improvement & Collaboration
Qualifications
Required Skills
Preferred Skills
Create a job alert for this search
Technical Support Specialist • Guwahati, Republic Of India, IN
Related jobs
- Promoted
Customer Support Specialist (unpaid)
SM Recordguwahati, India SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 17 days ago
- Promoted
Tier 1 Technical Support Engineer
Trantorguwahati, assam, in Rotational 8 hours shift (5 days a week).As a Tier 1 Technical Support Engineer for the project platform, you will be the first point of contact for technical issues experienced by users.You will b...Show moreLast updated: 23 days ago
- Promoted
SaaS Customer Support
PlusVibeguwahati, assam, in AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 1 day ago
- Promoted
Technical Support Specialist
AppLogic Networksguwahati, assam, in As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
Cimpressguwahati, assam, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 21 days ago
- Promoted
- New!
Technical Support Engineer
Atlassianguwahati, assam, in Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show moreLast updated: 21 hours ago
- Promoted
Technical Support Engineer
Mech-Mind RoboticsGuwahati, Republic Of India, IN Support the sales strategies and customer interaction of the outside sales team.Develop and implement processes between sales and solutions engineering.
Coordinate and participate in technical demon...Show moreLast updated: 2 days ago
- Promoted
- New!
Technical Support Specialist
Mindteckguwahati, assam, in Job Opportunity : L2 Support Engineer (Multiple Positions).Start Date : ASAP (within 3-4 weeks).We are hiring L2 Support Engineers to join our dynamic IT team.
Junior Engineers : 2–3 years of experienc...Show moreLast updated: 21 hours ago
- Promoted
Customer Support Specialist (Unpaid)
SM RecordGuwahati, Republic Of India, IN SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 17 days ago
- Promoted
Customer Technical Support Specialist – SaaS Compliance Platform
BigRioguwahati, assam, in Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 16 days ago
- Promoted
- New!
Technical Sales and Customer Enablement Specialist
Simple WorkflowGuwahati, Republic Of India, IN Simple Workflow is a SaaS company with clients across India and abroad.This is a fast growing company, currently building our sales and support team.
This is a full-time on-site role located in Guwa...Show moreLast updated: 7 hours ago
- Promoted
Customer Technical Support Specialist – Saas Compliance Platform
BigRioGuwahati, Republic Of India, IN Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 15 days ago
- Promoted
- New!
Technical Sales and Support
Simple WorkflowGuwahati, Assam, India Simple Workflow is the easiest task-management solution for any business / team.This is a full-time on-site role located in Guwahati for a Technical Sales & Support Specialist at Simple Workflow.Yo...Show moreLast updated: 19 hours ago
- Promoted
- New!
Technical Sales And Support
Simple WorkflowGuwahati, Republic Of India, IN Simple Workflow is a SaaS company with clients across India and abroad.This is a fast growing company, currently building our sales and support team.
This is a full-time on-site role located in Guwa...Show moreLast updated: 11 hours ago
- Promoted
- New!
Client Solutions and Technical Support Representative
Simple WorkflowGuwahati, Republic Of India, IN Simple Workflow is a SaaS company with clients across India and abroad.This is a fast growing company, currently building our sales and support team.
This is a full-time on-site role located in Guwa...Show moreLast updated: 7 hours ago
- Promoted
Manager Management Consulting
Mercados Energy Markets IndiaShillong, Meghalaya, India We are seeking a skilled and experienced Commercial Support Consultant to provide comprehensive support to Meghalaya Energy Corporation Limited (Holding Company) (MeECL) and Meghalaya Power Distrib...Show moreLast updated: 24 days ago
- Promoted
Technical Support Engineer
Alvaria CXguwahati, assam, in From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Saas Customer Support
PlusVibeGuwahati, Republic Of India, IN Ai is on a mission to revolutionize cold outreach automation tools by providing unlimited email inboxes, warm-up for all accounts, built-in prospect email verification, data enrichment, AI campaign...Show moreLast updated: 1 day ago