Greetings,
We are currently looking for IT Hardware & Desktop Support Engineers for a long-term contract position based in Chennai .
Working Days : Monday to Saturday (Full-time availability)
Working Hours : 9am to 6pm (depends on client)
Payment Model : Per Ticket Basis
Only candidates from Chennai are preferred
Details :
- The engineer will be present on-site full-time, from Monday to Saturday.
- Payment will be processed based on the number of tickets (incidents, service requests) attended and successfully resolved.
- No fixed monthly salary will be applicable only payment per resolved ticket
Required Skills & Experience :
Trained on Desktop, Portable, and Workstation latest technologies both hardware & software.Hands-on experience in hardware installation and troubleshooting .Capable of handling :Network Interface CardsRemovable media devices (SCSI / IDE / SATA / SAS)Optical Drives (Blue-ray / DVD-ROM / CD-ROM)Tape Backup UnitsRAID Setup on PCOther associated peripherals.Must own a two-wheeler (Bike) for commuting between client sites.Job Description :
Daily ticket assignment : 5-6 tickets per day.Responsible for collecting devices from warehouse and visiting respective client sites for onsite part replacement and issue resolution .Must follow standard processes and documentation protocols for ticket closures and hardware replacements.Onboarding Details :
Mandatory Training : Selected candidates to attend trainingOnsite Work Commencement : ImmediateLocation : Chennai (Multiple sites)
Candidate Eligibility & Onboarding Conditions Field Engineer (Chennai)
Own Bike with Valid Driving License
Must possess a valid two-wheeler driving license.Must have their own bike for daily commute to client sites.Willingness to Work as Field Engineer
Should be comfortable travelling to minimum 4 to 5 sites per day within Chennai city.Compensation Structure
Should be OK to work for per ticket (this amount is inclusive of travel, fuel, and all expenses).Training & Assessment
Must attend an unpaid training for 2 weeks conducted by the client.Must clear two technical assessments / tests during / after training.Based on performance, the training period may extend OR they will start getting service tickets once their Tech ID is created by the client.Notice Period for Dropout
In case the candidate wishes to discontinue after onboarding or during training, they must provide a minimum of 2 weeks to 1 month notice.If interested please share your updated resume to with subject line "Field Engineer - Chennai"
