Customer support intern

Customer Support Intern – Emitrr Location : Remote

Internship Type : Full-time | Paid -US Shift

About Emitrr

Emitrr is a fast-growing Saa S company helping local businesses streamline customer communication and engagement. We build tools that empower teams to automate workflows, improve efficiency, and deliver an exceptional customer experience.

We are looking for a Customer Support Intern to join our team and assist in managing day-to-day support operations. This is a fantastic opportunity to learn how a Saa S product functions behind the scenes while working closely with our product and customer success teams.

Responsibilities

Handle day-to-day customer support operations.

Manage and track customer support tickets efficiently.

Respond to customer queries and issues related to the Emitrr platform.

Coordinate with internal teams to resolve product-related concerns.

Assist in documenting FAQs, known issues, and internal processes.

Contribute to improving the customer experience by identifying common issues and suggesting solutions.

Requirements

Strong communication and problem-solving skills.

Basic understanding of Saa S products or a keen interest in learning about them.

Ability to multitask and stay organized in a fast-paced environment.

A proactive and customer-centric approach to handling issues.

Currently pursuing or recently completed a degree in Engineering, Business, or a related field.

Why Join Emitrr?

Gain hands-on experience in Saa S customer support and product operations.

Work with a fast-growing team that values learning, ownership, and collaboration.

Interested candidates can share their resumes at : afreen.naz @emitrr.com