HR Engagement & Experience Lead

Position Overview :

Job Title : Assistant Manager / Senior Executive - Human Resources

Department : Human Resources

Job Location : Worli, Mumbai

Position Overview :

The Assistant Manager / Sr. Executive – Human Resources will play a key role in driving employee engagement, conducting surveys and NPS analysis, enhancing employee experience, and managing grievance and exit processes. The role focuses on creating a motivated, transparent, and feedback-driven work culture through structured engagement initiatives, town halls, recognition programs, wellness activities, and effective internal communication.

Key Responsibilities :

1. Employee Engagement, Events & Communication ⭐ (Core Function)

• Plan, organize, and execute employee engagement activities, celebrations, and cultural events across all locations.
• Plan and coordinate Town Halls and communication forums to strengthen leadership connect and transparency.
• Design and implement Rewards & Recognition (R&R) programs to appreciate employee contributions and achievements.
• Develop and manage annual engagement calendars and action plans based on survey insights.
• Prepare and monitor event budgets , ensuring impactful and cost-effective execution.
• Coordinate with the Marketing team to upload event photos and videos for employer branding on social media and internal platforms.
• Create and share internal HR newsletters, updates, and event highlights to strengthen employee communication.
• Support employee wellness programs , including stress management, health sessions, and well-being drives.
• Organize or support CSR activities to build organizational pride and connection.

2.. Employee Surveys & NPS ⭐ (Core Function)

3. Employee Experience, Grievance Handling & Exit Management ⭐ (Core Function)

4. HR Operations (Supportive Role)

5. Culture, Recognition & Continuous Improvement

Qualifications & Experience :

Key Competencies :