Sales Development Manager

We are hiring for leading NBFC Client based in Ernakulam.

Job Role :

As a Senior Branch Executive (Sales Development Manager), you will be primarily responsible for managing and developing the Gold Loan portfolio of the branch. The role focuses on achieving sales targets, ensuring customer satisfaction, and supporting overall branch growth.

Key Responsibilities :

• Drive and manage gold loan business operations at the branch.
• Develop strategies to increase gold loan customers and maintain healthy portfolio quality.
• Ensure smooth customer service, loan processing, and documentation.
• Supervise and guide the team in achieving monthly and quarterly sales targets.
• Handle customer queries, loan renewals, and settlement processes effectively.
• Conduct local marketing and promotional activities to enhance business reach.
• Ensure compliance with all company policies and RBI regulations related to gold loans.
• Maintain proper records, reports, and follow-ups with existing customers.

Candidate Requirements :

Skills Required

Documentation, local marketing, Customer Service, Loan Processing