Providing Tier 2 and Tier 3 application support for EHR and RCM systems
Conducting workflow analysis and data validation
Ensuring data accuracy and system reliability
Collaborating with engineering teams on API-based solutions
Performing system adjustments to resolve production issues
Conducting data analysis and root cause investigation
Collaborating with vendors to address integration issues
Identifying process improvement opportunities in EHR / RCM workflows
Tech Stack :
Experienced in workflow analysis and data validation
Skilled in data analysis and SQL querying
Collaborates with engineering teams on integration issues
Soft Skills Required :
Strong communication skills for non-technical stakeholders
Teamwork and collaboration in agile environments
Accountability and ownership of tasks
Proactive attitude towards learning and problem-solving
Analytical thinking for system evaluation and improvement
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Senior Analyst • Chennai, Republic Of India, IN
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