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Project Manager / Operation Manager

Project Manager / Operation Manager

ConfidentialLucknow
11 days ago
Job description

Responsibility

  • Responsible for over operation of call centre
  • Responsible for presenting overall performance in Meeting
  • Responsible for analyzing performance and take corrective measures to project SLA
  • Responsible for monitoring overall performance of the internet Team
  • Responsible for overall SLA delivery of the project

Qualification

Project Manager+ MBA

Experience Required

  • Minimum 10 years of over all experience
  • 3 Plus year experience as manager in any power discoms utility call centre handling of 250 Agents in three shifts per day

    • Skills Required

    Team Handling, Government Projects, Operations Management, Sla Management

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    Project Manager • Lucknow