Product Integration Engineer - API / SDK Integration
Zyoin GroupBangalore22 hours ago
Job descriptionGood exposure to API's and SDK integrations. Good experience in resolving different kinds of issues during integration (like API issues / Server not reachable / partner-side integration issues). How to make the BC onboarding process faster. Partners to integrate with APIs. Knows about REST API's, web hooks, and SFTP integrations. Worked with Partners to debug the issues. We are not hiring production support engineers. We are only looking for integration engineers. So, please look for the profiles accordingly. Travelling to partner locations as & when required. 4 to 5 years of experience handling clients for different API integrations from reputed fintech companies. FinTech experience is a must. To explain complex information in simple, clear terms to non-IT personnel. Ability to deal with complex issues. Logical thinker. Good analytical and problem-solving skills. Up-to-date technical knowledge. An in-depth understanding of the product and process. Good interpersonal and customer care skills. Accurate record-keeping. Excellent communication skills. Proficiency in English (both written and verbal). Experience in web development in one or more of the following : Java, JavaScript, C, C++, C#, VB. NET, PHP, or Python will be an added advantage. Hands-on experience with at least one programming language. Database queries (using SQL, etc., etc. ) Should be able to read & understand different types of APIs in JSON, XML & other formats and should be able to use & prepare Postman collections for different APIs and help the partners integrate with these APIs. Any Bachelor's degree (Technical degree preferred).
Description : Responsibilities :
- Understanding partners' business use case.
- Describing Kaleidofin products to partners. (Presales / Post-sales calls for clients).
- Product demo / docs walkthrough.
- Handling partner tech queries on email, live chat and calls.
- Handling / debugging merchants' Integration issues. (All Kaleidofin products, including SFTP set-up, APIs, SDKs, etc., etc. )
- Owning the support documentation initiative and ensuring that integration documentation is up to date.
- Conducting in-depth analysis for every issue before reaching out to any cross-functional teams for further support.
Requirements :
Additional skills required :
(ref : hirist.tech)
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Integration Engineer • Bangalore
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