Billing Process Lead

Job Description

Come grow with us.

As the Billing Process lead you will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region.

We are offering the following shift patterns :

Early Shift : 6 : 00 AM IST - 3 : 00 PM IST

Mid-Shift : 12 : 30 PM IST - 21 : 30 PM IST

Night Shift : 6 : 30 PM IST - 3 : 00 AM

How you’ll make a difference, key responsibilities :

• Role includes assisting Team Lead and supervising a team, resolving complex issues, and driving process improvements to enhance efficiency and accuracy
• The position acts as a critical support role to the Team Lead, ensuring adherence to internal controls and compliance with organizational policies.
• Performing end-to-end Billing activities and follow established policies, procedures, and management guidance.
• Manage the daily activities by ensuring timeliness and meeting all required SLA.
• Work closely with the team, team lead / manager and relevant offshore and onshore teams within O2C Tower in reaching goals and accomplishing the team vision.
• Collaborate with internal / external stakeholders to ensure invoices are submitted to the clients timely and accurately.
• Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.

Qualifications

The qualities that help you thrive

The following qualifications and experience are highly desired, but if you don’t tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.

Additional Information

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.