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Client & Team Coordinator

Client & Team Coordinator

Sfumato India Pvt. Ltd.Rajkot, GJ, in
1 day ago
Job type
  • Quick Apply
Job description

Job Description

Must Have...

Skills and Qualities of a Client & Team Coordinator

  • Bachelor's degree in Marketing, Communications, Business, or a related field.
  • 2+ years of experience in client coordination, preferably in an advertising agency, ceramic tiles, or laminate industry.
  • Strong verbal and written communication skills in English, Hindi, and Gujarati.
  • Ability to understand client requirements and translate them clearly to the team.
  • Familiarity with basic design concepts and collaboration in a creative environment.
  • Organized, detail-oriented, and capable of multitasking under tight deadlines.
  • Quick problem-solving abilities and a client-centric mindset.
  • Efficient in time management and handling multiple client accounts simultaneously.
  • Professional, presentable, and responsive in all client-facing interactions.

Role & Responsibilities :

  • Act as the primary point of contact between clients and internal teams.
  • Handle and respond to incoming client communication via calls, emails, or messages.
  • Acknowledge client requests and provide timely updates on project progress and delivery timelines.
  • Keep clients informed about new services, offers, or updates related to their projects.
  • Ensure seamless coordination between departments to meet client expectations.
  • Proactively identify issues and recommend solutions to enhance client satisfaction.
  • Present challenges and updates to both the team and the client transparently.
  • Contribute to internal meetings to improve communication flow and project efficiency.
  • Build long-term client relationships through consistent and professional engagement.
  • Ensure service quality by aligning client briefs with creative output.
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    Client Coordinator • Rajkot, GJ, in