Voice support

Job Title: Voice Support Executive

Job Location: Marathahalli, Bangalore

Job Type: Full-Time

Job Description

We are looking for enthusiastic and customer-focused Voice Support Executives to join our team. The role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service.

Roles & Responsibilities

• Handle customer interactions via voice calls professionally
• Understand customer issues and provide accurate resolutions
• Maintain a high level of customer satisfaction
• Follow communication scripts and company processes
• Document customer interactions and feedback

Eligibility Criteria

• Graduation is mandatory (any discipline)
• Experience:
• Freshers welcome
• Minimum 1 year of BPO experience for experienced candidates
• Languages Required:
• English – Must
• Hindi – Must
• Strong communication and interpersonal skills

Salary & Benefits

• Freshers: ₹23,000 per month
• Experienced: ₹26,500 per month
• Joining Bonus: ₹4,000 (paid in the 2nd month after joining)
• Fixed monthly salary with growth opportunities

Work Details

• Working Days: 6 days a week
• Work Location: Marathahalli, Bangalore

Preferred Skills

• Good listening and problem-solving skills
• Ability to handle customers calmly and professionally
• Willingness to work in a fast-paced environment

Skills Required
Communiction, Typing 30Wpm