The Clinical Operations Analytics associate will assist in generating insight that facilitates the management of clinical trials. Working closely with colleagues in LRL, CDDA, IT, and other components of the RD organization, the associate will design, implement, improve, and / or deliver operational dashboards or work on automation / optimization requests. Ensuring appropriate rigor and consistency, the associate will lead data collection, integration, retrieval, and / or visualization.
Responsibilities :
Systems Development and Management
- Maintain and grow a strong working knowledge of the various systems used across CDDA in clinical trials
- Partner across functions and geographies to build and / or refine systems used in operational reporting and analytics
- Resolve system issues quickly to ensure continued access to needed operational information; apply root cause analysis as needed
- Ensure high stakeholder satisfaction through consistent delivery of high quality, timely and insightful outputs throughout analytics value chain
- Develop expertise of processes and data used by business functions
- Apply knowledge and experience and understand and respond to customer feedback on reports and dashboards to continuously improve product functionality and efficiency in how clinical operational insights are gathered, integrated, and delivered, including through automation
- Maintain appropriate change control documentation
- Develop and support user training as needed, including maintenance of job aids, FAQs, knowledge articles, etc
- Partner effectively with vendor staff as needed
- Support system testing as needed
- Develop and maintain metrics as needed
Analytics and Insights
Using deep understanding of the clinical development process and systems, develop and provide useful operational reports, metrics, and analytics to CDDA usersFollow appropriate business processes for integration of data and presentation of analyticsServe as a technical resource for reporting and analyticsIdentify project risks and issues, and raise concerns appropriatelyDevelop improved mechanisms to consolidate, share, identify, and / or report on trends and issues in clinical operational dataSeek out opportunities to better meet user needs through new or improved analytics delivery or systemsGenerate engaging visual outputs for effective communication, understanding, and decision making by a diverse customer groupLead projects to develop or enhance analytics for user groupsBasic Requirements :
Bachelor s degree in technical science, computer science, engineering, statistics, or related fieldApplied experience in developing and delivering analytic insights (data wrangling, data modeling, data mining, metrics, reporting, and visualizations)Expertise with data analysis / visualization applications, languages, and analytics solutions, for example, Power BI, PowerApps, Excel, R, R Shiny, AWS, etc, SQL, DAX queriesUnderstanding of Microsoft Power Platforms (PowerApps, Power Automate etc) and Fabric.Demonstrated ability to deliver clear and concise data interpretation and communications.Additional Skills / Preferences :
Advanced degreeExperience working with clinical data in a pharmaceutical, biotech, CRO, or Regulatory agencyKnowledge of regulatory and quality requirements governing clinical developmentFamiliarity with systems used in clinical trials like Planisware, Impact, Oracle, Veeva suite, etcExperience with Agile DevelopmentFamiliarity with AWS ecosystemExperience in Predictive and prescriptive analyticsExperience in delivering under tight timelinesDemonstrated proactive process improvementDemonstrated project management skillsHigh learning agilityStrong written and verbal communication skillsExcellent collaboration and teamwork skillsStrong business acumenExceptional customer focusAdditional Information :
Travel 0-10%Role : Business Intelligence & Analytics - Other
Industry Type : Pharmaceutical & Life Sciences
Department : Data Science & Analytics
Employment Type : Full Time, Permanent
Role Category : Business Intelligence & Analytics
Education
UG : Any Graduate, B.Tech / B.E. in Any Specialization
PG : Any Postgraduate
Skills Required
Cro, Data Analysis, Process Improvement, Automation