Allica Bank - Senior Artificial Intelligence Engineer - GTM System

Description : About Allica Bank :

Allica is the UKs fastest growing company and the fastest-growing financial technology (Fintech) firm ever.

Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.

Established SMEs are the backbone of local communities representing over a third of our economy yet have been largely neglected both by traditional high street banks and modern fintech providers.

Department Description :

Growth is a critical function at Allica, sitting at the intersection of marketing, product, sales, and data.

Our team is responsible for driving sustainable and scalable customer acquisition, engagement, and retentionensuring our banking solutions reach and resonate with the right SMEs at the right time.

Growth is both a science and an art.

We blend commercial strategy with deep customer understanding, leveraging data to uncover new opportunities while ensuring every touchpoint aligns with Allicas mission to empower established SMEs with the banking they deserve.

Role Description :

The Senior AI Engineer will be a founding member of our AI capability within the Growth Squad, responsible for applying advanced large language models (LLMs) to solve complex customer and operational challenges.

This role will create significant value for Allica by building agentic AI systems that either eliminate manual effort or transform the customer experience through intelligent automation, smarter interfaces, and proactive service.

Working closely with growth, data, product, and operations teams, this role will scope, design, and deploy real-world AI use cases across marketing, onboarding, and customer lifecycle journeys (including initiatives in advertising platforms and our CRM, HubSpot).

You will bring deep expertise in LLMs, prompt engineering, agent frameworks, and systems thinking to build scalable, explainable, and impactful solutions.

This is a high-impact technical role with clear business outcomes.

Youll own the end-to-end delivery of AI solutions from idea to production deployment and monitoring and play a pivotal role in shaping how we scale Allica using AI.

You will continuously fine-tune and optimize models for performance, manage their versioning, and establish robust evaluation and monitoring processes to ensure each solution remains reliable, efficient, and safe in production.

Principal Accountabilities :

• LLM Application Development : Design and build agentic LLM systems that automate manual processes or transform customer interactions across key stages of the growth funnel.
• AI Solution Delivery : Lead the end-to-end development of AI tools and agents using frameworks like LangChain or Semantic Kernel, ensuring scalable and maintainable deployment, including fine-tuning models and optimizing performance to meet latency and cost constraints.
• Model Deployment & Monitoring : Ensure robust deployment of AI models to production, including proper versioning and continuous monitoring, leveraging tools like MLflow, FastAPI, and Kubernetes (or other cloud-native services) to maintain high reliability and performance.
• Workflow Automation & Experience Design : Identify high-impact use cases with operations, product, and lifecycle teams, creating AI-driven solutions that improve efficiency or elevate customer experience.
• Experimentation & Iteration : Rapidly prototype AI applications, run experiments to test impact, and iterate based on usage data and feedback.
• Cross-Functional Collaboration : Partner with growth, marketing, engineering, and data teams to prioritize AI initiatives, align on business goals, and integrate solutions into operational systems.
• AI Safety & Explainability : Apply best practices in responsible AI deployment, ensuring explainability, compliance, and ethical use of LLMs in production environments.
• Evaluation & Optimization : Design and implement rigorous evaluation frameworks (including custom pipelines) to test model performance, quality, and safety.
• Compare vendor-provided models vs. open-source alternatives for overall quality, bias, and compliance, ensuring we deploy the optimal solutions.
• Innovation & Strategic Impact : Drive innovation through continuous learning and experimentation, ensuring AI solutions align with Allicas long-term growth strategy and customer-centric values.

Personal Attributes :

Personal Attributes & Experience :

Experience & Technical Skills :

This is a unique opportunity to shape how AI drives growth at Allicadesigning powerful, intelligent systems that scale what our teams can do and reimagine how customers experience business banking.

Working at Allica Bank :

At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.

Our employees are at the heart of everything we do, so our benefits are designed with you in mind : .

Dont tick every box ?

Dont worry if you dont have all the skills or requirements listed on the job description.

If you think youll be a good fit, wed still love to hear from you!.

Flexible working :

We know the 9-to-5 isnt right for everyone.

Thats why Allica Bank is fully committed to flexible and hybrid working.

Please let us know what is best for you and, if we can, we will do our best to accommodate.

Diversity :

Were a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles.

Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

(ref : hirist.tech)