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Senior Technical Consultant - ServiceNow Platform

Senior Technical Consultant - ServiceNow Platform

MNR SolutionsBangalore
30+ days ago
Job description

Job Description :

Candidates will be experienced in leading ServiceNow engagements end to end.

In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties :

  • Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
  • Work closely with a team of architects, SMEs, process consultants in end to end implementations
  • Configure and build integrations with SCCM, SCOM, etc.
  • Configure and develop enhancements on the ServiceNow platform to meet business needs for modules - ITSM and ITOM.
  • Set up ITOM Discovery, schedules, configure CMDB health dashboard, health metrics, etc.
  • Define business problems / opportunities with constraints, goals, budgets and timelines.
  • Communicate technical problems and solutions to both technical and non-technical audiences.
  • Ability to convey complex technical concepts in understandable business term

Consults with business analyst / project manager to develop appropriate technical solutions.

  • Document and gain acceptance / approvals of selected final solutions.
  • Execute technical solutions in capacity as a Sr. consultant.
  • Contribute to the development of Fujitsu IP solutions in ServiceNow.
  • Coach and advise other Developers.

    • Skills and Experience Requirements :

  • Bachelor's degree with at least 5 years of ServiceNow design and development experience
  • Development experience on the ServiceNow platform including customization of applications such as ITOM, Discovery and Service Mapping.
  • Experience developing ServiceNow solutions and technical design documents from business requirements.
  • Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
  • Experience with implementation of custom integrations (REST / SOAP, Flow Designer, Data Stream, Scripted REST API)
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
  • Must have strong requirements gathering experience.
  • Programming expertise in Java, JavaScript or other functional programming languages
  • Demonstrated understanding of ITIL practices
  • Excellent written and oral communication skills.

    • Skills and Certifications :

  • ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
  • ITIL v3 certification
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills.
  • Strong presentation development and Customer Presentation skills.
  • Successful teamwork experience & demonstrated leadership abilities.

    • (ref : hirist.tech)

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    Technical Consultant • Bangalore

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