Position Purpose
Business Analyst for implementing GRC IT solutions in ServiceNow. Must have experience in implementing GRC solutions.
Responsibilities
Direct Responsibilities
- Lead the business requirements gathering process
- Collect and analyze requirements
- Animate workshops and meeting, write meeting minutes, follow up actions
- Prepare related documentation (functional design specifications, RACI, standard operating procedures, business workflow, user manuals etc.)
- Write User Stories, explain User Stories to developers
- Create training materials and conduct training sessions
- Follow up the development lifecycle steps requirements formalization, development testing, UAT coordination with stakeholders, transition to production organization, write release notes
- Assist users in user acceptance test (test scenarios, non-regression tests)
- Create and maintain the project planning, identify risks and handle it
- Ensure the post-implementation monitoring
- Provide regular project updates (meeting minutes, follow-up on action plan)
- Ensure proper escalation whenever required
Contributing Responsibilities
Manage assigned projectsEnsure quality of service delivered by productsContribute to investigate user issues reportedTechnical & Behavioral Competencies
Experience in Vulnerability Management processes and tools (Qualys, Rapid7, Tenable, Fortify, Sonarcube, Tanium, Nessus, Nexpose)Knowledge in any of the topics like IT Risk, SOX, Compliance, Control Plans, Action Plans, IT Continuity, Audit, ERM, ORM, Third Party ManagementStrong process analysis, mapping and designPractical experience of delivering change in IT environmentsExperience in project management and business analysisExcellent knowledge of the IT Project life cycleProven track record of successful change management delivery within global banking industry or large organizations is a plusKnowledge and experience on GRC solutions (ServiceNow, Archer, GRC Enablon, eFront, Nasdaq Bwise)Knowledge on Agile methodologiesEducation Level :
Bachelor Degree or equivalent
Experience Level
At least 7 years
Other / Specific Qualifications (if required)
Industry Standard BA QualificationAGILE methodologiesGRC, IRM (Integrated Risk Management)