GoHighLevel - Principal Product Manager

Description : About Us :

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth.

We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries.

HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers.

As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.

5 billion message events every day.

Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

Our People :

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment.

We are building more than software; we are building a global community rooted in creativity, collaboration, and impact.

We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact.

As of mid 2025, our platform powers over 1.

5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month.

Behind those numbers are real people growing their companies, connecting with customers, and making their mark and we get to help make that happen.

Role Overview :

We are seeking a seasoned Principal Product Manager AI (Platform & Growth) to lead the development and expansion of HighLevels AI product suite.

You will oversee a portfolio of AI initiatives, drive the vision, strategy, growth and execution of AI capabilities across the platform.

This is a high-impact, hands-on role suited for someone passionate about shaping cutting-edge AI products in a fast-growing SaaS environment.

Key Responsibilities : :

Strategy & Vision :

• Define and articulate the vision and strategy for HighLevels AI product suite, aligned with business objectives.
• Shape the overall HighLevel AI strategy and serve as a thought leader with org-wide influence.
• Identify market opportunities and translate them into product roadmaps grounded in user value, ethics, and market trends.

Product Planning and Roadmap :

Requirements Definition :

Product Development and Launch :

Stakeholder Communication :

Performance Monitoring and Analysis :

Qualifications :

What Were Looking For :

Why Join HighLevel ?

Equal Employment Opportunity Information :

The company is an Equal Opportunity Employer.

As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information.

This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements.

Providing this information is voluntary and refusal to do so will not affect your application status.

This data will be kept separate from your application and will not be used in the hiring decision.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

These tools assist our recruitment team but do not replace human judgment.

Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please contact us.

(ref : hirist.tech)