Site Reliability Engineer

Batch is a brand-first technology platform designed to amplify customer engagement, enable frictionless transactions, defend product authenticity, elevate customer loyalty, and ignite customer growth. Our mission is to provide seamless solutions that help businesses build stronger connections with their customers. With a focus on enhancing the customer experience, Batch delivers innovative technology that drives value and fosters long-term success.

Role Description

We are looking for a proactive Site Reliability Engineer (SRE) with strong hands-on experience in cloud infrastructure, automation, and system reliability. You will be responsible for building, maintaining, and optimizing highly available and scalable systems. The ideal candidate has expertise in Kubernetes, AWS, Terraform / Terragrunt, and CI / CD pipelines , along with solid scripting skills to automate operational tasks.

Key Responsibilities :

• Design, deploy, and maintain cloud infrastructure (AWS) ensuring reliability, scalability, and security.
• Manage and operate Kubernetes clusters , ensuring high availability and performance.
• Implement infrastructure as code using Terraform / Terragrunt to automate provisioning and updates.
• Develop and maintain CI / CD pipelines using GitLab for application deployment.
• Write automation scripts in Python and Bash to streamline operational tasks and monitoring.
• Manage Docker-based deployments , optimizing container performance and security.
• Monitor and optimize PostgreSQL databases (including RDS) for performance, backup, and recovery.
• Troubleshoot production issues and provide root cause analysis to prevent recurrence.
• Collaborate with development and operations teams to improve system reliability, deployment processes, and infrastructure efficiency.
• Implement observability solutions : logging, metrics, and alerts to ensure system health.

Required Skills & Experience :

Preferred Skills :

Benefits :