Assistant Manager

Designation- Assistant Manager ( Hardcore outbound sales)

Location : Mumbai, Malad

🎯 Job Summary :

We are seeking a high-performing Assistant Manager to lead outbound sales efforts for loan products including personal loans, home loans, auto loans, and credit lines. The ideal candidate will manage a team of sales executives, drive lead conversion, and ensure compliance with banking standards while delivering exceptional customer experience.

🛠️ Key Responsibilities :

• Lead and manage a team of outbound sales executives focused on loan product acquisition.
• Drive daily sales targets and conversion ratios through effective team coaching and performance monitoring.
• Develop and execute outbound campaigns to promote loan offerings to prospective and existing customers.
• Monitor call quality, lead pipeline, and closure rates; implement corrective actions as needed.
• Collaborate with credit, documentation, and operations teams to ensure smooth processing and turnaround.
• Ensure adherence to regulatory guidelines (RBI, KYC, AML) and internal compliance standards.
• Analyze sales data and prepare performance reports for senior management.
• Conduct regular training and upskilling sessions for the sales team.
• Handle escalations and ensure high levels of customer satisfaction.

📈 KPIs & Metrics :

🧑 💼 Qualifications :

💻 Preferred Skills :

🚀 What We Offer :