Senior Manager Data Strategy & Insights

Company Overview :

Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary Chargeback management platform. By understanding our clients’ needs and fully aligning with their goals, we help clients reduce chargebacks and increase recovery rates to maximize revenue. Our technology solutions use powerful AI insights, data science and advanced analytics —combined with deep industry expertise—to deliver hundreds of millions of dollars in recovered revenue to our clients. visit www.chargebackgurus.com.

We are seeking a Senior Manager – Data Strategy & Insights to lead our data strategy efforts. This role will be instrumental in uncovering trends across transaction ecosystems, analyzing card usage behaviors, and deriving insights related to issuing banks. The ideal candidate will drive the development of robust reporting frameworks and data driven solutions.

Position Overview :

As the Senior Manager – Data Strategy & Insights , your role will be instrumental in shaping the company’s data strategy, enabling bold, insight-driven decisions that impact revenue, client experience, and operational efficiency.

This is an individual contributor role which requires a blend of strategic thinking, technical expertise, and leadership, with a strong understanding of MIS architecture, data visualization, and automation frameworks.

Key Responsibilities :

Data Analysis & Business Insights

• Analyze large and complex datasets related to financial transactions, customer behavior, chargeback trends, and risk assessment.
• Identify patterns, correlations, and trends to enhance fraud prevention and improve operational efficiency.
• Provide data analysis to help stakeholders make data-driven business decisions.
• Visualize KPIs for executive leadership and partner with data engineering teams to ensure seamless integration of MIS with organizational data warehouses.

Data Visualization :

Cross-Functional Collaboration

Process Optimization & Innovation

Data Integrity and Quality Assurance :

Continuous Learning and Industry Expertise :

Qualifications :