Service Engineer

Key responsibility area and main tasks :

To provide service Support to customers onsite and remote as need on Delivery installation, SAT (Site acceptance testing), NPI, Repairs, Calibration and other technical support for all Orbis Test Systems supplied products.

Be onsite to perform Scheduled preventive maintenance and breakdown maintenance such that we meet Contract / LSA agreed terms of Uptime

Description of the job (main tasks, supporting tasks, reporting line, main areas of responsibilities, etc.)

• Responsible for timely after sales service, technical support, Onsite Installations / Ramp up Functions
• To perform onsite Repairs of Orbis Systems supplied Test systems, RF Chambers, RF test systems & Products, Jigs & Fixtures, Signal Switching Units including RF measurement system, Electrical, electronics, electro-mechanical & mechanical sub-systems, and OTA systems
• Capable of Troubleshooting Automated fixture / test system on customer site
• Knowledge of Test sequence (SW modifications) based on OS platform to meet customized requirements
• Familiar with preventive maintenance, breakdown maintenance, system upgrades etc
• Work with the customer to suggest appropriate spare parts Requirements to reduce device down time
• Collect customer feedback to products and convey to Service / design Lead
• Prepare weekly / monthly reports and maintain records pertaining to all repairs, replacement parts, calibrations and modifications of the work done / issues to be handled.
• To meet other tasks assigned by supervisor
• Participate in Orbis Systems service, sales and engineering team reviews locally and globally.
• Need to work in shifts as per the need / demand

Possibilities for further development & career outlook

Education Qualification :

Work Experience :

Special skills / requirements for the job :

Key success factors of the job :

Critical Points of success :

Salary level : Will Match Best in the Industry for equally potential candidate.