Senior Systems Engineer, Payments

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Senior Engineer, Payments Tech Operations

The Job

Airbnb Payments team allows any two people in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb's belongs anywhere mission. We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75 currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we'll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts.

Airbnb's business grows rapidly year over year, and so does Airbnb Payments' processing volume. Payments Availability, reliability & predictability is the key OKR for the Payments organization. As a Senior Engineer for Payments Tech Operations, this individual would be leading various operations and initiatives across Observability, Site Reliability and Automations / Tooling.

About Payments TechOps

The Vision of Payments Techops is to empower Payments Engineering teams in delivering exceptional payment experiences to our Guests and Hosts through a foundation of Operational Excellence. TechOps shall achieve the same by

• Driving the 'Customer Centric Payments Observability' through the Flow level monitoring
• Driving 'Customer Excellence' by managing all customer service escalations (incl. potential) for the Payments Engineering teams
• Enhancing the 'Engineering Productivity' of the Payments Tech teams through proactive automations and tech-enabled processes

The Role

We are looking for a self-motivated engineer who can work in a highly dynamic environment by collaborating with cross-functional and cross-geographical teams. As a Senior Engineer, the person would be expected to bring in expertise driving technical initiatives, managing operational health of programs and bringing tools & automations to streamline processes.

What You'll Do

About You

Skills Required

Java, .NET, Auto Scaling, Performance Optimization, Datadog, Python, Microservices