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Order Management

Order Management

ConfidentialBengaluru / Bangalore
30+ days ago
Job description
  • Processing Sales Orders for companys sales divisions
  • Developing documentation related to support.
  • Planning inventory control.
  • Arranging distribution products.
  • Solving problems in cases of return of products.
  • Places orders, processes return requests and enters credits.
  • Handles customer inquiries in the areas of product information, ordering procedures, special order information and pricing, quote information, problems, returns, shipping.
  • Communicate to customers on orders status, any delays or problems with their requests.
  • Serve as liaison with third-party delivery service to coordinate deliveries and resolve problems.
  • Provide information and assistance as needed to inventory and warehouse personnel to allow for expeditious processing of damaged and defective merchandise.
  • Perform additional duties as required and or requested.

    • Desired Candidate Profile

    • Bachelors / Master Degree with a minimum of 1-4years of experience in international process,specialization in the Order Management is preferred.
    • Should be a fast learner.
    • The candidate should have relationship management skills since the job will involve liasoning with customers and US stakeholders.
    • The Candidate should have the ability to multi-task, prioritize and ability to learn more and be flexible.
    • The candidate must have excellent interpersonal and communication (verbal written) skills with all levels of employees and management
    • The candidate should have excellent PC skills and should be well versed with Microsoft Products like Excel,Word and Access (optional).
    • This job may also require using various applications (Microsoft or others).
    • Goal-oriented, motivated self-starter, with excellent organizational skills and Strong problem solving skills.
    • Good follow up skills and Strong attention to detail.
    • Ability to work effectively with other organizations and individuals at all levels with minimal supervisionand assumes accountability for issues until final resolution.
    • Role :   Back Office Operations
    • Industry Type :   BPM / BPO

      • Department :   Customer Success ,  Service & Operations

      Employment Type :   Full Time, Permanent

      Role Category :   Back Office

      Education

      UG :   Any Graduate

      PG :   Any Postgraduate

      Skills Required

      Sales Order Processing, Purchase Order, Order Fulfillment

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    Order Management • Bengaluru / Bangalore