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desktop Support Engineer

desktop Support Engineer

ConfidentialBaddi
3 days ago
Job description

Description

We are looking for a Desktop Support Engineer with 2-4 years of experience to join our team. The ideal candidate will have a strong technical background and the ability to troubleshoot and solve complex problems quickly and efficiently.

Responsibilities

  • Provide technical support and troubleshooting assistance to end-users
  • Install, configure, and maintain hardware and software on desktops and laptops
  • Resolve network connectivity issues and troubleshoot network problems
  • Maintain and update inventory of hardware and software
  • Assist with the setup and configuration of new equipment and software
  • Provide training and support to end-users on new technologies and software
  • Ensure compliance with company policies and procedures
  • Maintain accurate and up-to-date documentation

Skills and Qualifications

  • 2-4 years of experience in desktop support or a related field
  • Experience with Windows and Mac operating systems
  • Experience with Microsoft Office Suite
  • Strong knowledge of networking protocols and technologies
  • Experience with remote desktop support tools
  • Excellent communication and customer service skills
  • Ability to work well in a team environment
  • Ability to prioritize and manage multiple tasks simultaneously
  • Bachelor's degree in Computer Science or a related field preferred
  • Skills Required

    Vpn, Networking, Backup, Active Directory, Hardware, Windows, Troubleshooting, Ms Office, Antivirus, Remote Desktop

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    Desktop Support Engineer • Baddi