IATA Expert-US Travel

Job description

Job Title :  IATA Expert US Travel (Issuance / Re-issuance / Exchange & GDS)

Location :  Noida, India

Shift :  Night shift (US hours)

Transport :  Two-way cab facility

Role Overview

We are seeking an experienced travel professional to join our team as an IATA Specialist focused on the US travel market. The candidate will handle ticket issuance, re-issuance, exchanges and utilize GDS systems efficiently to service corporate and individual travel needs. The role demands strong accuracy, fast turnaround, compliance with US carrier rules, and the ability to work in a night-shift environment.

Key Responsibilities

• Complete ticket  issuance ,  re-issuance , and  exchange  processes for US-based travel using the company's travel systems and GDS.
• Operate one or more Global Distribution Systems (GDS) to book flights, modifications, refunds, exchanges, and follow carrier / industry policy.
• Interpret airline fare / ticketing rules, apply correct fare constructions, calculate differences, collect or refund as required.
• Ensure compliance with US airline rules, industry regulations, travel agency standards and corporate travel policies.
• Liaise with internal teams (sales / operations / support) and external vendor / airline contacts to resolve issues or exceptions.
• Maintain accurate record-keeping in booking systems and update ticketing status / tracking.
• Work night shift covering US business hours; ensure service levels and turnaround times are met.
• Handle volume of requests with attention to detail, while maintaining quality and minimal errors.

Required Experience & Skills

Preferred / Nice-to-Have

What We Offer