Software Engineer - C# Developer

Who are we?Whatfix is a leading global B2B SaaS provider and the largest pure-play digital adoption platform (DAP). Whatfix empower organizations to maximize the ROI of their digital investments by tailoring it for the needs of each unique user.Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category. Their product suite offers three powerful tools : Digital adoption to help users right within any software, no-code Product Analytics to uncover and resolve adoption gaps, and Mirror for application simulation, driving safe, hands-on learning in software replicas.The company has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries.Customers : 700+ enterprise customers, including 80+ Fortune 500 companies such as Shell, Schneider Electric, and UPS Supply Chain Solutions.Investors : A total of ~$270 million USD has been raised as yet. Most recently Series E round of $125 Million USD led by Warburg Pincus, with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer, Peak XV Partners, and Stellaris Venture Partners.Whatfix’s leadership is consistently recognized across top industry analysts and business rankings : Only DAP to be recognized as a “Leader” across various DAP reports for the past 5+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group.With over 45% YoY sustainable annual recurring revenue (ARR) growth, Whatfix is among the “Top 50 Indian Software Companies” as per G2 Best Software Awards.Named a Gartner Customers’ Choice for DAP for the second year in a row (2024 and 2025)—the only vendor in the market to earn this distinction consecutively.We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8%Stevie Award winner in the category (Bronze) : Customer Service Department of the Year – Computer Software - 100 or More Employees.Won the 2025 AIBreakthrough Award in the Overall AI-based Analytics Solution of the Year categoryWinner of the ISG Paragon Innovation Award in partnership with Sophos (customer) for the EMEA region and finalist in the Transformation Award category.RemoteTech Breakthrough Awards winner for “Software Asset Management Solution of the Year”These recognitions are matched by business performance : Highest-Ranking DAP on 2023 Deloitte Technology Fast 500™ North America for Fourth Consecutive YearListed on the Financial Times & Statista's High-Growth Companies Asia-Pacific 2025 list.Won the Silver for Stevie's Employer of the Year 2023 – Computer Software category and also recognized as Great Place to Work Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze MedalOur TeamAt Whatfix, we excel in providing guided assistance across three critical application layers : Desktop, Mobile, and Web. Our team specializes in the end-to-end Desktop DAP layer, a new venture initiated just two years ago. It’s a new product built from scratch and there is still a lot of engineering work going on which means a lot of learning. We currently have nine highly experienced engineers working on the desktop product who are dedicated to pushing the boundaries of innovations.To date, our team has successfully filed six patents, and we have more in the pipeline. Every day, we tackle challenges that no other vendor or competitor in our industry has managed to solve. The unique aspect of our journey is that we're trailblazers, setting the standards, and paving the way for the entire industry.Your OpportunityAs part of the Desktop Engineering Team @Whatfix, you’ll have the opportunity to work on complex algorithms, automation APIs, system level APIs, performance engineering and difficult optimization problems. Every problem we solve on the desktop has the potential to be a patentable idea which is why we have so many patents in our hands. Being a part of the desktop team will give you this opportunity to work on complex problems and solutions that can potentially become patents. Programming language is not a barrier for the engineers in our team, we work on C#, javascript and Java fluently. Some of the solutions needed us to explore Machine learning and that's part of our core product now and is being used by many of our customers.Must-Have : We welcome candidates proficient in C#, Java, Python or any language with a deep interest in technology and a drive for excellence. While we are open to exploring any technology, candidates must be willing to learn and work on C#.7+ Years experience in writing code and solving technical challenges.Familiarity with building Desktop applications is a bonus and will be preferred.Hands-on Experience in building SaaS applications.Work experience, preferably from SaaS companies, products, or startups.Testing developed features by writing unit tests & debugging issues reported by QA teams. Should be able to own the entire SDLC of a feature or product.Writing reusable code following industry standards & guidelines such as MVC pattern & SOLID principlesCollaborating closely with cross-functional teams like product management, UX / UI designers, etc. to ensure timely delivery without compromising quality standardsKnowledge of software development best practices, design patterns, System design and architectural principles.Ensuring quality assurance throughout all phases from conception through deployment.Strong verbal and written communication skillsFast Learner & a Team Player.Good to Have : Experience with ReactJS, Swift, or Objective C.Key Responsibility : Independently responsible for the entire lifecycle of features including design, development, and deployment.Technical ExecutionImproves code structure and architecture in service of testability and maintainability.Writes, co-writes, and reviews design documentation.Is highly proficient in one or more technical areasOwnershipPrioritizes and values unowned or undesirable work that enables the team to move fasterCollaborationWorks with their team and adjacent teams to solve problems. Escalates problems that have a wider scope.Guide other teams in terms of making design choices who are going to touch the code owned by this team.Team BuildingAssists and teaches other engineers on an individual basis.Participates in the hiring process (meeting candidates, attending recruiting events, presenting externally, or writing for Engineering blogs).Conduct engineering interviews.Our Ideal Candidate : You have a deep interest in and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You have strong problem-solving, analytical, decision-making and excellent communication with interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities.Behavioural traits : Excellent communication and technical leadership skillsA can-do attitude to take BIG problems by their horns and solve themAbility to inspire others & be a role model and mentor for upcoming engineers in the organizationEntrepreneurial spirit to conceive ideas, turn challenges into opportunities and build productsNote : We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it;We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability statusAt Whatfix, we deeply value collaboration, innovation, and human connection . We believe that being together in the office five days a week fosters open communication , strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month .In any situation that requires additional flexibility, we’re open to considering exceptions on a case-by-case basis to ensure you’re supported in managing both work and life seamlessly