Branch Head - Operations And Business Development

Department : Operations & Business Development

Experience : 8–12 years preferred

About the Role

We are seeking a dynamic and result-oriented Branch Head to lead our Operations and Business Development function in Gurgaon. This leadership role will be responsible for managing branch operations, driving client satisfaction and retention, and achieving new business targets. The ideal candidate will have a strong background in operational excellence, team leadership, and B2B business development. Key Responsibilities

Client Servicing & Retention

• Build and maintain strong relationships with existing clients to ensure high satisfaction and repeat business.
• Serve as the primary escalation point for client issues and ensure timely resolution.
• Regularly review service delivery standards and identify areas for improvement.

Operations Management

Business Development

Key Requirements

What We Offer

If you’re an energetic leader with a passion for operations and business growth, we’d love to connect with you!