Talent.com
No longer accepting applications
Voice Integration Specialist

Voice Integration Specialist

beBeeVoicePalakkad, Kerala, India
1 day ago
Job description

Unlocking Voice Integration Potential

Our team is seeking an experienced Voice / Telephony Integration Engineer to enhance our Voice offering with advanced features and capabilities.

  • You will work on real-time voice systems, SIP signaling, and integration with call center workflows—adding features, ensuring compatibility, and improving performance.

Candidate Requirements :

7-10 years in Voice / Telephony / UC / Contact Center engineering

Strong knowledge of SIP, RTP, DTMF, codecs (MULAW, G.711)

Familiarity with AudioCodes, IVR, call routing, and callback workflows

Strong debugging, troubleshooting, and integration skills

Programming / scripting (Python, Java, or similar)

Key Features :

  • Transfer callback with call history
  • IVR channel configuration compatibility
  • Silero VAD compatibility with MULAW audio
  • Automate BYOVA datasource management
  • Add DTMF support
  • Retrieve integration info from tenant-server (not direct DB)
  • Implement health check / status monitoring
  • Integrate with SIP / AudioCodes / call center workflows
    • Create a job alert for this search

    Integration Specialist • Palakkad, Kerala, India