Collaborate with clients and internal teams to define industry-leading automation for a wide variety of industries and business groups.
Diagram and document the As-Is and To-Be process steps, data flow, and process flow for potential automation
Prepare Process Definition Document ( ) or Requirements Documents for each use case
Guide the business teams to identify the right uses cases for automation
Apply Lean Six Sigma principles in the To-Be process
Coordinate with development teams communicating and clarifying the requirements
Support business users in UAT sessions
Ability to ask the right questions to business process from a workflow diagram and to conceptualize it as an automated solution
Prepare System Test case and perform testing of bots
Conduct process discovery sessions to build a pipeline of potential use cases for automation
Act as a bridge between business process owners and development teams
Candidate must have
Experience in Health care, contact center, and banking industries
Excellent documentation and presentation skills
Proven experience as Process Analyst / Consultant for 6+ years
Exposure to more than 1 RPA tool - like Automation Anywhere, UiPath, Power Automate, Blue Prism is preferred but not a mandatory
Certified Business Process Professional (CBPP)
Six Sigma Green Belt Certification
Business Analyst certification in any RPA tool
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Consultant • mumbai, India
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