Customer Relationship Management Manager

About the Role

We are seeking a proactive and organized Senior Sales Manager / CRM Manager to coordinate and support sales operations in the real estate sector. The role involves assisting the sales team in achieving targets, coordinating customer site visits, supporting promotional activities, and ensuring smooth communication between customers, leaders, and internal teams. The ideal candidate should have prior experience in real estate sales coordination, strong communication skills, and the ability to motivate and support the sales team.

Responsibilities

• Sales Coordination : Support sales leaders in achieving monthly / quarterly targets by coordinating activities across all business parameters.
• Team Support : Work closely with the sales team to ensure timely follow-ups, documentation, and client handling support.
• Site Visit Coordination : Arrange and accompany clients / leaders for project site visits, ensuring smooth execution and client satisfaction.
• Promotions & Campaigns : Assist in planning and executing campaigns, events, festivals, and project promotions to drive lead generation and visibility.
• Market Intelligence : Collect and share insights on competitor activities, customer preferences, and new developments in the plotted development / real estate sector.
• Reporting & Updates : Maintain MIS reports, sales dashboards, and provide regular updates to management on sales progress and team performance.

Qualifications

Required Skills

Preferred Skills