Reservation Associate / Executive – South Goa (Goa-based candidates only)

Job Description :

We are a well-established hospitality group in Goa, looking to hire a

Reservation Associate

(or

Reservation Executive , depending on experience) to join our team at our

South Goa location .

This is an exciting opportunity for

energetic and customer-focused individuals

who are passionate about the hospitality industry and want to be part of a growing team. We are specifically inviting applications from candidates

currently residing in Goa , ideally from areas close to South Goa.

What You’ll Do :

Handle reservation inquiries via phone, email, and other booking platforms

Enter and update booking details accurately in the system

Provide clear and professional communication to guests regarding rates, availability, and packages

Coordinate with internal teams (Front Office, Sales, etc.) to ensure smooth guest experiences

Maintain up-to-date reservation records and generate required reports

Deliver prompt, courteous responses to all guest queries

Follow industry-standard reservation protocols and systems

What We’re Looking For :

Prior experience in hotel reservations / front office preferred

Freshers with strong communication skills and a positive attitude are welcome to apply

Excellent verbal and written English communication

Strong email etiquette and confident telephone handling

Comfortable using computer systems; familiarity with hotel software is a plus

Must be based in Goa (South Goa preferred) and available for full-time on-site work

Location :

South Goa (Exact location shared with shortlisted candidates)