Zoho Sales Manager

Job Description

Job Summary

The Sales Manager, Zoho ERP & Business Suite Implementation, is a strategic leader responsible for driving the sales of Zoho's comprehensive suite of business applications, with a specific focus on ERP and related solutions. This role is crucial for leading a sales team to identify, engage, and close new business opportunities, particularly with small and mid-market clients. The ideal candidate will possess deep knowledge of the Zoho ecosystem, a strong understanding of business processes, and a proven track record of sales leadership in the SaaS or IT services industry.

Key Responsibilities

Sales Strategy & Leadership :

Develop and execute a strategic sales plan to achieve and exceed revenue targets for Zoho ERP and other integrated business solutions.

Lead, mentor, and motivate a team of sales professionals to meet individual and team goals.

Conduct regular sales meetings, performance reviews, and training sessions to enhance the team's skills and knowledge.

Foster a high-performance sales culture centered on collaboration, accountability, and customer success.

Business Development & Pipeline Management :

Actively engage in high-level sales conversations and negotiations for the projects.

Oversee the entire sales pipeline from lead generation to deal closure, ensuring a healthy and predictable forecast.

Identify and pursue new business opportunities, strategic partnerships, and channels for growth within key industries.

Work closely with the marketing team to develop and refine lead generation campaigns and sales materials specific to the Zoho product line.

Zoho Product Expertise & Solution Selling :

Maintain an in-depth understanding of the entire Zoho ecosystem, including Zoho CRM, Zoho Books, Zoho People, Zoho Inventory, Zoho Creator, and the overarching Zoho One suite.

Demonstrate how Zoho's integrated solutions can solve specific business pain points and drive efficiency for clients.

Collaborate with pre-sales and technical teams to create compelling, customized solution demonstrations and proposals.

Client & Stakeholder Relations :

Build and maintain strong, trusted relationships with C-level executives and key decision-makers.

Represent the company at Zoho-specific events, industry conferences, and networking functions to build brand recognition.

Ensure a seamless transition from the sales process to the implementation team for successful project delivery.

Reporting & Analysis :

Utilize Zoho CRM and other business intelligence tools to track sales activities, analyze performance metrics, and generate accurate sales forecasts.

Provide regular, data-driven reports on team performance, market trends, and competitive insights to senior management.

Use insights from sales data to optimize strategies continuously and improve team performance.

Qualifications

Bachelor's degree in Business, Marketing, Information Technology, or a related field.

Minimum of 5-7 years of experience in sales and business development, with at least 2-3 years in a sales management or leadership role.

Proven track record of success in selling SaaS or software solutions, specifically with a focus on ERP, CRM, or similar business applications.

Experience with Zoho ERP modules (Zoho Books, Inventory, etc.) is highly preferred.

Strong understanding of business processes and a consultative selling approach.

Excellent communication, negotiation, and presentation skills.

Skills & Competencies

Zoho Product Acumen :   A practical understanding of Zoho's various applications and how they integrate to create a unified business solution.

Leadership :   The ability to inspire, coach, and guide a sales team to achieve peak performance.

Strategic Thinking :   Capable of developing and executing a long-term sales strategy that aligns with business objectives.

CRM Proficiency :   Expert use of Zoho CRM for pipeline management, forecasting, and team oversight.

Problem-Solving :   Resourceful in identifying client challenges and mapping them to effective Zoho solutions.

Communication :   Exceptional interpersonal skills for building rapport with clients and managing internal stakeholders.

Analytical Skills :   Strong ability to analyze data and translate it into actionable strategies.

Requirements

Netsuite