Artificial Intelligence Engineer

Role Overview

We’re seeking a Senior AI Developer with strong backend engineering expertise and hands-on experience in AI / ML product development. You will lead the design and development of our AI backend module, contribute to building advanced AI-powered features (e.g., conversational copilots, sentiment analysis, predictive insights), and mentor junior AI developers in the team.

This is a highly impactful role that bridges backend scalability with AI innovation, helping us deliver secure, intelligent, and real-time CRM experiences.

Key Responsibilities

Design, build, and optimize AI-driven backend modules for our CRM platform

Implement, train, and deploy machine learning models (NLP, speech analytics, predictive modeling) in production

Integrate AI services seamlessly with existing microservices and APIs

Ensure AI features meet scalability, latency, and compliance requirements

Collaborate closely with backend, data engineering, and product teams to deliver AI features from concept to production

Mentor and guide junior AI developers, fostering a culture of innovation and technical excellence

Stay updated with advancements in AI / ML, LLMs, and cloud-native AI deployments

Eligibility Criteria

Education

Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related technical field

Experience

4+ years of overall software development experience

Minimum 2+ years of hands-on AI / ML development (preferably NLP, speech, or applied AI in SaaS)

Proven backend development experience in high-scale systems

Technical Proficiency

Strong in one or more backend languages (Node.js / Python preferred)

Experience with deep learning frameworks (PyTorch, TensorFlow, HuggingFace, etc.)

Hands-on experience with AWS ecosystem for AI / ML (Lambda, Sagemaker, API Gateway, SQS, DynamoDB / MongoDB)

Experience with deploying and scaling AI models in production environments

Familiarity with LLMs, vector databases, and retrieval-augmented generation (RAG) is a strong plus

Soft Skills

Strong problem-solving and analytical thinking

Ability to mentor and collaborate effectively within cross-functional teams

Passion for building scalable, intelligent systems

What We Offer

Competitive salary aligned with market standards

ESOPs for long-term wealth creation

Opportunity to shape the AI roadmap of a global-scale SaaS CRM product

Remote-first culture with flexibility and autonomy

Exposure to cutting-edge AI engineering challenges in a real-world SaaS product