Functional Consultant

As a D365 functional consultant, you will be working with high-standard functional knowledge of the D365 products with many advanced tools and techniques. You will be leading Solution Design sessions, assisting with configuration, assisting with data migration deliverables, creating required interface design documents, and functional design documents, and troubleshooting customizations.

Responsibilities :

• Delighting the customers with exceptional customer service
• Manage and develop customer relationships and perceptions to achieve mutual goals
• Utilize your knowledge of business processes and best practices to advise and guide the customer during pre-implementation consulting engagements such as Requirements Gathering, Fit Gap Assessments, Design and Configuration.
• Running client workshops on business processes, business requirements and system design
• Business and systems analysis and documentation
• Product design and gap analysis to standard product functionality
• Production of design, system, user and procedural documentation
• Application configuration and setup
• Provide system training to both internal and external clients
• Liaising with on-shore and off-shore development teams to deliver robust solutions on time. Do testing of development.
• Design and execution of data migration strategies
• Go-live and post-live support
• Must have outstanding people management skills. Ability to lead a team is value added
• Demonstrate the capacity to plan, prioritize and organize your time, project schedules and multiple project activities.
• Identify and analyze risks and issues for the program or project portfolio in conjunction with project managers
• Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify causes and anticipate implications.
• Develop and test detailed functional designs for business solution components and prototypes.
• Write development specifications and interface with customers to test modifications and resolve any issues that arise.
• Participate within data migrations, integrations, report design and design of security

Modules Knowledge for SCM Consultant :