Operations Associate

About Us :

Pet Set Go is a young, fast-growing pet accessory & lifestyle brand from India. What started as a college project 3 years ago is now a D2C brand trusted by lakhs of pet parents across India.

We design and manufacture everything in-house—bringing together playful designs, top-notch quality, and practical functionality. You’ll find us on our Website, Blinkit, Zepto, Amazon and lot of Pet stores.

We’re a small but ambitious team , and every member here directly shapes the brand’s journey. If you’re looking to learn, take ownership and grow with a company that’s redefining the pet space, this is the place for you.

What you'll do :

• Handle day-to-day order processing
• Maintain and update daily operational reports .
• Coordinate with logistic partners for timely pickups and deliveries
• Monitor deliveries and escalations , ensuring customer satisfaction
• Work closely with the core team to support and improve operational efficiency
• Identify operational gaps and suggest improvements

What we're looking for :

knowledge of Shopify / Quick Commerce portals is a bonus.

What you'll get :