Business Channel Manager – Saving Account

About the Role

The position requires analytical as well as collaboration skills to strengthen the SA performance across channels. S / he should be able to manage data / information and optimize distribution channel performance which will ensure delivery on defined objective of building a sustainable savings account book. The incumbent will have to continuously monitor and optimize business quality, productivity, and performance.

Responsibilities

• Strategy and Planning
• Should have the ability to collaborate with sales, product and marketing stakeholders to ensure execution framework.
• Should have the ability to effectively engage with regional leadership and cross functional teams and articulate / present the progress on defined business objectives.
• Effectively use positive influencers and counter negative influencers to drive and meet business objectives.
• Drive complex business analysis to identify opportunity to improve book growth.
• Revenue KPIs
• SA AMB Growth
• CIB Book growth
• Growth in Identified segment
• Other Strategic components
• Implementation knowledge / data framework
• Key projects including portfolio health check
• Dashboard to drive business objective
• Cross sell Monitoring to improve portfolio engagement and thereby improve overall growth
• Campaign ideation and enabling the channel to drive the campaign
• Policies, Processes & Procedures
• Ensuring implementation of the risk policies and processes and ensure that existing business meets the stipulated regulatory guidelines.
• Should continuously monitor the sourcing quality and bring forth any anomalies across all markets.
• Drive the SA acquisition, CIB book growth strategically by providing necessary support / analytics.
• Collect, analyze, and interpret data based on defined business objective.
• Accountable for building the overall SA book, NRV growth for the region.
• Drive key behaviors like digital activation, Cross sell. Primary usage to improve portfolio health.
• Track teams’ productivity across parameters and monitor daily book movement along with the sourcing quality.
• Build strong collaboration with key stakeholders for driving new concept / product / program in line with SA franchise growth.
• Develop an understanding of problems faced by customers and employ existing or new methods to find solutions timely thereby enabling the Regional Savings Account Managers.
• Analyze business trends and market offerings to help in fine-tuning customer offerings. Help build product features to suit market requirements.
• Must be proficient in Microsoft tools (Excel / Ppt). Data visualization skills, knowledge of SQL query / tableau / Power BI is a plus.
• Campaign success
• Ideate new customer offerings basis trends and execute campaign by collaborating with the stakeholders.
• People Management
• Managing internal and external stakeholders and demonstrate good Interpersonal skills to facilitate stakeholder support on all processes / system alignment.
• Individual with a go-getter attitude, should be able to work independently by collaborating with multiple business groups in driving bank's SA and investment business strategy.

Education

Essential : Post-Graduate, CA or MBA from a recognized university

Experience

Essential : 2-5 years of experience with Channel Management / Analytics domain