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Customer Support Engineer
SnaphuntChennai, Tamil Nadu, India1 day ago
Job descriptionExperience in GPS, Telematics devices and vehicle tracking. Have field experience in solving customer's issues with the devices. Ability to gather, view, and analyze data. Proficiency in spreadsheet programs like MS Excel. Experience in field to analyze and resolve field issue related to Telematics and vehicle control unit. Customer Centric focus. Improve service operation Efficiency and reduce TAT for customer Complaints. Having Experience in trouble Shooting. Capability to Identify and develop customer relationship through Innovative thinking. Exposure in handling Software flashing, OTA, Root cause analysis. Willing to travel the field to address customer Issues Voluntarily. Ability to do RCA & CAPA for technical issues. Experience in Electronics product service function & field exposure. Data Analytics Skill. Communication Skill. Problem solving skills. MS Office. Fluent speaking in Both English and Hindi Must.
The Offer
- A role that offers a breadth of learning opportunities
- Opportunity to make a positive impact
The Job
Roles & Responsibilities :
The Profile
Technical / Functional Skill Requirement :
The Employer
Our client is a global leader in connected cars and automotive electronics space. Our client people live, breathe, and create innovative tech for some of the world's largest car makers.
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Customer Support Engineer • Chennai, Tamil Nadu, India
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