We're looking for a Customer Support Representative to be the main point of contact for our customers. This is an excellent opportunity for a recent graduate, as prior experience isn't required. You'll be responsible for providing high-quality customer service and ensuring a positive experience for every customer interaction.
Key Responsibilities
- Customer Service : You will serve as the primary contact for customer inquiries, addressing their concerns and providing timely, accurate information.
- Problem Resolution : Listen to customer issues and work to find effective solutions to ensure satisfaction and maintain a positive relationship.
- Documentation : You'll use your knowledge of MS Office to document all customer interactions and maintain accurate records.
- Communication : Use your strong communication skills to interact with customers clearly and professionally, both verbally and in writing.
- Mainly Responsible for Customer service
- Freshers can also apply.
- Graduate
- Good knowledge of MS Excel, Word, PowerPoint, etc.
Skills Required
Ms Excel, Word, Powerpoint, Customer Service, Problem-solving