Manager

Job Description

Job Title : Manager – Jewellery Showroom

Location : Coimbatore

Experience : 5+ Years

Salary : ₹40,000

Benefits : Free Food & Accommodation Provided

Industry : Jewellery Retail

Role Overview

The Manager will be responsible for overseeing the daily operations of the jewellery showroom, ensuring smooth functioning across sales, customer service, staff management, and inventory control. The role demands strong leadership, customer-handling skills, and the ability to drive sales performance while maintaining showroom standards.

Key Responsibilities

Oversee day-to-day operations of the jewellery showroom to ensure efficiency and high service quality.

Supervise sales staff, allocate duties, and ensure all team members meet sales targets.

Build and maintain strong customer relationships to drive repeat business and referrals.

Ensure excellent customer service, grievance handling, and timely resolution of issues.

Monitor sales performance and implement strategies to increase footfall and revenue.

Manage inventory, stock movement, display arrangements, and replenishment as required.

Ensure compliance with security procedures and safety guidelines within the showroom.

Conduct staff training on sales techniques, product knowledge, and customer engagement.

Coordinate with management for pricing, promotions, and marketing initiatives.

Maintain showroom hygiene, visual merchandising, and brand presentation standards.

Prepare daily / weekly sales reports and operational updates for senior management.

Essential Qualifications

Bachelor’s Degree in Business Administration, Commerce, Retail Management, or a related field.

Minimum 5 years of experience in showroom management, ideally in jewellery or luxury retail.

Strong knowledge of gold, diamond, and gemstone categories is an added advantage.

Skills Required

Excellent leadership and team-handling abilities.

Strong communication and interpersonal skills.

Customer-focused approach with strong sales acumen.

Competence in inventory management and stock control.

Ability to manage pressure and handle high-value customer transactions.

Good understanding of retail operations, billing, and showroom systems.

Strong problem-solving skills and decision-making ability.

Basic computer proficiency (MS Office, POS systems).