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[Immediate Start] Retail Sales Associate

Lladró, S.A.India

24 days ago

Job description

JOB TITLE - Retail Sales Associate (RBM)

BRAND - Lladró

REPORTING TO - Store Director

LOCATION - Palladium Mall, Chennai.

COMPENSATION Fixed ₹ 4.32 Lakhs + Variable Incentive 5 to 10K per month

Please do not apply, if you are not living in Chennai

About Lladró

We are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 9 Boutiques in Top premium malls.

Do visit the Lladró website : www.lladro.com

MAIN PURPOSE

This is a front-end sales position. Day-to-day sales operations of Lladró boutique include store opening & closing. Is responsible for Retail Sales and customer service.

KEY RESPONSIBILITIES

Retail Sales – Should be excellent in it

Ensuring the highest degree of customer service and in-store experience

Understand customer needs and delight customers, above and beyond the call of duty

Build a long-term relationship with the customer

Maintaining all necessary reports , inventory and VM in line with brand guidelines

Work accurately following standard operating procedures and with an eye for detail

Build in-depth knowledge of the product line, the price ranges and particular specifications relating to the product

Ensuring brand guidelines and visual merchandising standards are met with

Executing weekly sales plans, delivering needed results

Expanding Customer Database - Data to be well collected, updated & maintained

Defining actions to attract new customers and old customers more often

Education. Bachelor's Degree

Experience : 1 – 5 years of retail sales operational experience with luxury / Premium Brand

Languages : Fluent in English

Skills required :

Ø Organized & process oriented

Ø Brand Image Concerned

Ø Ability to write reports

Ø Self-starter with excellent communication and presentation skills

Ø Serious, proactive and can handle and deal comfortably in a multinational environment.

Ø Strong computer & analytical skills

Behavioral competencies :

Ø Responds promptly to customer needs and solicits customer feedback to improve services

Ø Manages difficult or emotional customer situations

Ø Demonstrate attention to detail

Ø Ability to effectively present information & respond to questions from groups of managers, clients and customers

Ø Adhere to company policies & procedures

Ø Supports the organization’s goals & values

Ø Commits to long hours of work when necessary to reach goals and completes tasks on time

Ø Meets challenges & resourcefulness

Ø Adapts to changes in the work environment

Ø Generates suggestions for improving work and develops innovative approaches and ideas

Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity

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Immediate Start Associate • India