Walk-In Drive - Service desk - International Voice process - Kolkata

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support!️Walk-In Dates : 24th and 25th October 2025Interview Location : Kolkata Job Locations : Pune, Bangalore⏰Time : 10 : 00 AM to 1 : 00 PMVenue : Infosys Limited Plot No IIIG / 2,P. S-New Town,Kolkata - (Hatisala)Mode : 100% Work from Office (WFO)Who We Are HiringWere on the lookout for Service Desk expertise (1–4-year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!Location : Bangalore & PuneWork Mode : Work from OfficeShifts : 24x7 rotational (Including Night Shifts)Experience : 1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)Your Mission : - Provide remote support for laptops, desktops, LAN issues, and applications.- Troubleshoot across platforms Windows, Android, iOS.- Support Microsoft tools : Outlook, Teams, SharePoint, OneDrive, Skype.- Handle registry fixes, patch upgrades, virus / security troubleshooting.- Collaborate on network issues including VPN, TCP / IP, and OSI models.Your Toolkit : - Intermediate knowledge of OS, browsers, and MS Office Suite.- Experience in a busy ICT Service Desk environment.- Basic networking knowledge and troubleshooting skills.What You Need to Bring- Excellent communication skills (written & verbal English)- Willingness to work in US time zones (Night Shifts)- Any Full-time Graduate (No backlogs)- Commitment to 100% Work from Office (No Hybrid)- Readiness to complete client-specific training- Ability to handle 24x7 rotational shiftsPreferred : Basic understanding or any customer support / Service Desk expertiseMandatory Documents to Carry- Updated printout of your resume- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)- All original academic documents for verification : - 10th & 12th Marksheets- Graduation (All Semesters, CMM, Provisional & Degree Certificate)Laptops & cameras are not permitted due to security restrictions.Government ID is mandatory for entry into the campus.How to Attend the Walk-In- Carry a copy of this email / invitation- Register your application in advance- Walk into the Infosys Bangalore JP Nagar Office on 24th and 25th October 2025 between 10 : 00 AM 1 : 00 PMWhy Infosys BPM?- Work with a global brand- Extensive training & upskilling programs- Fast-track career growth in tech support or customer success- Dynamic, inclusive, and team-oriented cultureCome build your career with Infosys BPM. Let's grow, together.We can't wait to meet you!Warm Regards,Talent Acquisition TeamInfosys BPM Ltd.Human Resources | INFY HR | Pune | Global LocationsTransforming Talent | Empowering Careers