Lead ServiceNow Developer

Position : Lead ServiceNow Developer

Location : Remote

Support Hours : IST daytime with a few hours overlapping PST until 12 PM PST (which is 3 pm IST to 12.30 am IST)

Employment Type : Fulltime

Experience : 10+ Years

Key Skills : ServiceNow, Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD) and IT Service Management (ITSM), Service Now Configuration, Service Now Development, Develop Reports

Job Description :

Must have 10 years of experience in modules ServiceNow experience with Human Resource Service Delivery (HRSD), Configuration Management Database (CMD),CSM and IT Service Management (ITSM)

Must have done multiple end-to-end, full life cycle implementations modules Customer Service Management (CSM), IT Service Management (ITSM), Human Resource Service Delivery (HRSD), Configuration Management Database (CMD)

Support ServiceNow Application Users

ServiceNow system support including Production and Sandbox environments

Covers modules : Case, HR Case, Incident, Problem, Change, and Knowledge

ITSM, CSM, HRSD, Portal, Automation

Reports and Dashboard

Experience with Inbound and Outbound integrations with ServiceNow. Move integrations from the custom API call to the integration hub.

ServiceNow Release upgrade testing

ServiceNow Application security administration

User training for users to perform their day-to-day jobs by explaining ServiceNow standard practices

Must have excellent communication and presentation skills

Must have a pleasant attitude, be a team player

Interested Candidates, Please your updated MS word resume to akondru(@)buxtonconsulting(.)com

Regards

Amar

akondru(@)buxtonconsulting(.)com /

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