JOB DESCRIPTION
Center / Clinical Head - CB Physiotherapy
Type : Full Time
Salary : 40K - 60K
Location : Saket, South Delhi
Min. Qualification : MPTh
Role Summary :
We are looking for an experienced and dynamic Centre Head to lead and manage the daily operations of our physiotherapy clinic. As a Centre Head, you will play a critical role in ensuring exceptional patient experience, smooth clinic operations, and consistent adherence to treatment protocols. You will be responsible for driving operational excellence, mentoring staff, ensuring high-quality service delivery, and contributing to the clinic's overall growth and performance.
Responsibilities :
- Overseeing daily clinic operations, including treatment scheduling, therapist allocation, patient follow-ups, and service tracking.
- Ensuring that every patient receives high-quality physiotherapy care aligned with established clinical protocols and standards.
- Leading and managing the physiotherapy and support teams to ensure smooth service delivery and operational efficiency.
- Monitoring clinic performance metrics and implementing improvements to enhance patient experience and outcomes.
- Driving adherence to organizational SOPs, quality standards, and reporting requirements.
- Identifying operational challenges and resolving them proactively to maintain workflow efficiency.
- Fostering a culture of excellence, accountability, and patient-centric care across the team.
- Supporting training, performance reviews, and continuous professional development for clinic staff.
Requirements :
Minimum of 5 years of experience managing a physiotherapy or healthcare center.Master's degree in Physiotherapy (MPT), preferably in Sports Physiotherapy.Proven track record in operations management and team leadership.Strong verbal and interpersonal communication skills (English / Regional).Strong understanding of physiotherapy treatment protocols and patient care standards.Excellent organizational, problem-solving, and people management skills.Proficiency in digital tools, EMR systems, and clinic management platforms.What We Offer :
Competitive salary and benefits package.Leadership role with high-growth opportunities.A collaborative and patient-focused work culture.