About the Role :
We are seeking a highly organized, motivated, and resourceful Community Program Manager to help MongoDB to reach and empower developers in their local communities. This role will focus on fostering engagement with developers across MongoDB and third-party (3P) user groups.
As a key member of our Developer Relations team, you will be responsible for developing and managing the user group program, supporting learning, and ensuring developers receive the knowledge they need through meaningful sessions, hands-on learning and community-led advocacy.
This role will require flexible working hours to support collaboration across both APAC and US time zones.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
As a Program Manager in our Community team you will :
- Serve as the primary driver of the MongoDB User Group program strategy, focusing on enhancing engagement through strategic community partnerships, scalable processes, and sharing product insights gained
- Develop and implement strategies to enable our community to both lead and speak at MongoDB and 3P user groups
- Collaborate closely with our regional teams and other internal stakeholders to ensure alignment while supporting them to engage with our developer community
- Partner with external user groups and influencers to drive advocacy
- Track and analyze key user group metrics, providing regular reports on event activity, user insights, product feedback, and business impact
- Identify opportunities for program improvements based on data insights
Requirements :
A proven track record of successfully building user group programs and new developer community engagement programs3-5 years of experience in developer community management or developer relations. Other related roles and experiences may also be consideredFamiliarity with developer communities such as AWS, Google, Microsoft, Python, PHP, Java, C#, PostreSQL, and AIUnderstanding of databases and related developer technologiesStrong understanding of developer ecosystemsExcellent data analysis skills, including a focus on establishing community metrics, business impact and measurementsAbility to thrive in collaborative environments, effectively engaging with cross-functional teams and external community members while moving the ball forward independentlyTravel 20% of the timeGreat to have :
A degree in Computer Science or equivalent experience (coding bootcamps / traineeship) is a bonusExperience working with databases, developer tools, or cloud providersKey Responsibilities :
MongoDB Forums Engagement :
Develop a structured onboarding program for new forum membersMonitor discussions, ensure engagement, and escalate technical questions to Developer Advocates and Product teamsEstablish a moderation and to maintain a constructive and inclusive environmentEnable discussions around product updates and changelogsIdentify recurring topics and provide feedback to the Product and Engineering teamsDevelop a system to recognize and reward active community contributorsThird-Party (3P) & Partner Engagement :
Actively participate in MongoDB-related discussion on Stack Overflow, Reddit, Dev.to, Discord, and GitHubRecognize and support top contributors from 3P communities across our global Champions and other community programs by highlighting community code and content contributionsWork with our content strategy lead to cross-promote MongoDB content, open-source projects, and initiatives and partner with external influencers and industry experts to drive advocacyIdentify and engage with community-driven frameworks, ODMs, plugins, and libraries, providing them with a platform to showcase their work within the MongoDB community. Facilitate opportunities for contributors to collaborate, receive support, and drive further developmentCommunity Data & Reporting :
Track and analyze key community engagement metrics.Provide regular reports on forum activity, top contributors, and engagement trends.Identify opportunities for program improvements based on data insights.Required Skills & Experience :
Community Management Experience : Proven track record in developer community management, forum engagement, or developer relationsExcellent Communication Skills : Ability to engage with a diverse technical community and internal stakeholdersEvent & Program Management : Experience in organizing community programs, events, or online engagement initiativesData Analysis Proficiency : Strong skills in tracking community metrics, analyzing trends, and providing actionable insightsTechnical Familiarity : Understanding of database technologies, open-source contributions, and developer ecosystemsSelf-Motivated & Independent : Ability to work autonomously, manage multiple tasks, and drive strategic initiativesNice to Have :
Advanced experience in project management and strategic planningFamiliarity with MongoDB and adjacent developer communitiesExperience in building contributor programs to drive community engagementBackground in developer advocacy, open-source contributions, or technical evangelismSkills Required
Event Management, Data Analysis, community management, developer relations, Mongodb, Communication