Job Title : Business Analyst (Requirements Documentation Process Mapping SDLC Alignment)
Location : Chidambaram, Tamil Nadu
Employment Type : Full-Time
Reporting To : Head of Operations
About the Role
The Business Analyst (BA) is a critical delivery role responsible for defining, documenting, validating, and managing all business and functional requirements across the Oliya ecosystem - Academy internal systems, Digital Agency client projects, and Oliya Labs startup MVPs.
This role ensures every feature built by Engineering (Front-End, Back-End, UX, QA, PM) is traceable, testable, aligned with stakeholder expectations, and mapped to clear business value.
You will translate ideas requirements user stories acceptance criteria test alignment release documentation using enterprise SDLC standards.
This is a pure delivery analysis and documentation role , not a teaching or coding position.
Key Responsibilities
1. Requirement Elicitation & Discovery
- Conduct structured requirement-gathering sessions with stakeholders (internal teams, clients, founders).
- Apply elicitation techniques :
Interviews
WorkshopsDocument analysisUser observationSurveys & Q / A sessionsClarify business objectives, success metrics, dependencies, risks, and operational constraints.2. Documentation Excellence (BRD FRS User Stories Acceptance Criteria)
Prepare BRD (Business Requirements Document) with :Problem definition
Goals & KPIsScope & exclusionsHigh-level workflowsPrepare FRS / Functional Specs covering :Detailed feature behaviour
Field-level specificationsValidation rulesError states & messagesSystem constraintsWrite clear, test-ready User Stories & Acceptance Criteria using Gherkin :Given / When / Then
Maintain up-to-date documentation in ClickUp / Confluence / Google Workspace.3. Process Mapping & Diagramming
Create visual documentation using :UML Diagrams (use case, sequence, activity)
BPMN process flowsData-flow diagrams (DFD Level 0 2)Wireframe annotations for UX alignmentUse tools such as :Lucidchart
Draw.ioFigma (for annotated flows)4. SDLC & Agile Collaboration
Work closely with PM to refine backlog, story pointing, and sprint readiness.Participate in Agile ceremonies :Standups
PlanningSprint reviewsRetrospectivesEnsure end-to-end traceability (BRD FRS User Stories QA Test Cases Deployment).Support QA with scenario coverage and requirement clarification.5. Stakeholder Communication & Alignment
Serve as the liaison between technical teams and business stakeholders.Present requirement summaries, architecture overviews, or UX flows.Provide weekly updates on requirement status, scope changes, and risks.Align solutions with UK / EU communication standards where required.6. Quality, Validation & UAT Support
Validate requirement implementation against acceptance criteria.Support QA during functional, integration, and UAT cycles.Help prepare UAT scripts and coordinate stakeholder testing.Manage change requests with impact analysis.7. Data, Analytics & Business Insight Awareness
Basic understanding of :GA4
Looker Studio dashboardsCRM funnels (HubSpot / Freshworks)Translate analytics insights into requirement adjustments or new feature proposals.Tools & Platforms Expertise
Documentation & Collaboration
ClickUp, Jira, ConfluenceGoogle Workspace (Docs / Sheets / Slides)Diagramming & Flow Tools
LucidchartDraw.ioFigma (annotated flows & UX alignment)SDLC & Testing Alignment
RTM (Requirements Traceability Matrix)User Stories & Acceptance Criteria (Gherkin)UAT Scripts, Release Notes, Change LogsCross-Functional Awareness
Front-End (React, React Native) behavioursBack-End (Django REST) request / response patternsQA process, defect lifecycle, test-case alignmentUX / UI concepts for handoff and developer clarityProfile Requirements
5 10+ years as a Business Analyst, Functional Analyst, or Product Analyst.Strong experience in requirements documentation and SDLC alignment.Excellent communication, listening, summarisation, and analytical skills.Ability to simplify complex concepts for multidisciplinary teams.Strong stakeholder management and presentation skills.Experience in Agile delivery (Scrum / Kanban).