Customer Wow Agent

Communicate effectively with leads / customers over IM chat / email / phone

Follow- up with customers

Coordination with various teams

Update status & reports

Collate leads from online and offline sources

First and foremost - A People Person!!

Excellent communication skills (verbal English & Hindi, written English)

Patient listener

Energetic

Courteous mannerism

Friendly attitude

Creative thinking

Quick thinking

Required to rapidly research and troubleshoot

Interpersonal Skills

Basic computer operating skills

Skills Required

SIM, Excellent Communication, Coordination