Talent.com
Freight Forwarding Operations Manager
Freight Forwarding Operations ManagerTriaxa - FZCO • amravati, maharashtra, in
Freight Forwarding Operations Manager

Freight Forwarding Operations Manager

Triaxa - FZCO • amravati, maharashtra, in
1 day ago
Job description

Position : Freight Forwarding Operations Manager & Founder Mentor

Industry : Shipping, Freight Forwarding & Logistics

Experience : 5–7 Years

Engagement : Full-time

Location : India (Remote)

Start Date : Immediate

Salary : 60K INR (negotiable for strong candidates)

🎯 Key Responsibilities

  • Set up and manage daily freight forwarding operations (import / export – sea, air, and road)
  • Handle FCL, LCL, air cargo, courier, consolidations , and cross-trade shipments
  • Prepare, review and manage all shipping & customs documentation (BL, AWB, invoices, packing lists, DOs, manifests, etc.)
  • Coordinate with shipping lines, airlines, NVOCCs, transporters, customs brokers, overseas agents, and clients
  • Build and implement SOPs, workflows, and basic KPIs for enquiries, quotations, bookings, execution, and billing
  • Negotiate freight rates and local charges with carriers and agents to maintain healthy margins
  • Train and mentor the founder on :
  • Pricing logic, rate sheets, and margin structures
  • Incoterms, free time, demurrage / detention, surcharges
  • How frauds, margin skimming or misuse of contracts can happen – and how to prevent them
  • Create simple dashboards / reports for shipment status, profit per job, client performance, and vendor performance
  • Coordinate closely with accounts for billing, collections, and credit control
  • Support future team building (operations, documentation, and possibly sales) as the business grows

🧠 Required Expertise

  • 5–7 years experience in freight forwarding / logistics with a forwarder, NVOCC, or logistics company
  • Strong knowledge of :
  • Sea freight (FCL / LCL)
  • Air freight
  • Cross-border road freight (preferred)
  • Solid understanding of :
  • Incoterms , HS codes, basic customs procedures
  • Export / import workflows from at least one major region (Middle East / India / Asia / Europe)
  • Experience in :
  • Independent operations handling from quotation to delivery
  • Rate negotiation with carriers and overseas agents
  • Handling shipment issues (rollovers, delays, space issues, demurrage, detention, short-shipment, etc.)
  • Prior exposure to UAE / India trade lanes is a plus

    • ⚙️ Technical & Management Skills

  • Comfortable using freight / logistics ERP, TMS or shipment tracking systems
  • Strong analytical & problem-solving mindset for cost, routing, and margin optimization
  • Basic understanding of credit control and risk in freight (credit days, exposure, carrier payment terms)
  • Knowledge of compliance, documentation accuracy, and regulatory requirements
  • Ability to design simple SOPs and controls to prevent leakage, kickbacks, or rate manipulation

    • ✅ Ideal Candidate Traits

  • Proactive operator with strong ownership mentality
  • Enjoys teaching and explaining – willing to let the founder shadow calls and operations
  • Hands-on, detail-oriented, and comfortable in a startup, zero-structure environment
  • Transparent, ethical, and strict about clean dealings & margin protection
  • Able to run operations independently while building a foundation for future growth
    • Create a job alert for this search

    Operation Manager • amravati, maharashtra, in