SAP Quality Excellence ManagerEnterprise Minds, Inc • Hyderabad, Telangana, India
SAP Quality Excellence Manager
Enterprise Minds, Inc • Hyderabad, Telangana, India
22 days ago
Job descriptionReview Change Requests (CRs) for proper documentation, approvals, and test evidence. Ensure adherence to entry / exit criteria and RACI gates. Monitor release readiness and post-deployment validations. Drive proactive quality checks to prevent production issues. Support program governance with RAID tracking, dependency management, and status reporting. Conduct CAB meetings and manage service-related risks. Ensure compliance with SLAs, SoX, and audit requirements. Lead periodic service review meetings with stakeholders. Identify and implement automation and process optimization opportunities. Manage the CSI (Continuous Service Improvement) backlog and measure delivered benefits. Drive productivity accelerators, best practice adoption, and service maturity. Create and publish dashboards on ticket trends, SLA adherence, and stability indicators. Analyze incidents and changes for business impact. Present insights and recommendations to leadership teams. Act as the bridge between SAP Delivery teams and Business stakeholders. Conduct knowledge transfer sessions, workshops, and process coaching. Foster transparency and proactive communication across all levels. 12–15 years of experience in SAP Implementation and Support (AMS / Managed Services). Strong understanding of ITIL processes (Incident, Problem, Change, Release Management). Proven experience in Service Quality, Governance, PMO, or Delivery Assurance roles. Broad SAP functional / technical exposure across multiple modules. Excellent analytical, documentation, and stakeholder management skills. Familiarity with SAP Solution Manager, ServiceNow, or similar ITSM tools. Exposure to automation, process improvement, or Lean / Six Sigma initiatives is an advantage. ITIL v4 Foundation / Expert SAP Certified Application Associate / Solution Manager Six Sigma Green Belt / Lean Practitioner PMP / PRINCE2 (optional)
SAP Quality Excellence Manager | Hyderabad | 12–15 Years | SAP Implementation & Support
Location : Hyderabad
Experience : 12–15 Years
Engagement Type : SAP Implementation & Support
About the Role
We are looking for a highly experienced SAP Quality Excellence Manager to drive governance, compliance, and continuous improvement across our SAP landscape. The ideal candidate will be the assurance engine of our SAP Managed Services—ensuring every ticket, change, and deliverable meets the highest standards of accuracy, efficiency, and operational excellence.
Key Responsibilities
Incident Quality & Knowledge Management
- Audit SAP incidents weekly for categorization, RCA depth, and SLA compliance.
- Validate documentation such as KBAs, troubleshooting guides, and runbooks.
- Enforce Shift-Left strategy to minimize repeat incidents and improve first-time-fix rates.
Change & Release Governance
PMO Advisory & Service Governance
Continuous Improvement & Innovation
Performance Analytics & Insights
Stakeholder Collaboration & Communication
Required Skills & Experience
Preferred Certifications
If you are passionate about SAP quality, governance, and operational excellence — we'd love to connect!
Apply now by sharing your profiles to deepika.balijepally@eminds.ai
Create a job alert for this search
Manager Quality • Hyderabad, Telangana, India
Related jobs
)
)
![Senior Quality Engineering Manager [T500-21149]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-in&company_name=Marriott%20Tech%20Accelerator)
Quality Excellence Manager
TP • Hyderabad, Republic Of India, IN
Hiring Now : Senior Quality Assurance Manager.International BPO (Trust & Safety Process).Work from Office | Rotational Shifts.
Are you a seasoned QA leader with deep expertise in Trust & Safety opera...Show more
Last updated: 22 days ago • Promoted
Operational Excellence Leader
Wipro • Hyderabad, Republic Of India, IN
Job Role & Responsibility / Designation.Delivery Process / Function Name.Professional Qualification if any.Lean & Six Sigma Black Belt Certified.
Excellence leader with a demonstrated history of workin...Show more
Last updated: 1 day ago • Promoted
ZestIOT - Quality Assurance Manager
ZestIoT Technologies Pvt Ltd • Hyderabad
Job Summary : We are seeking an experienced and highly motivated QA Manager to lead our Quality Assurance team in ensuring on-time, high-quality software deliverable...Show more
Last updated: 30+ days ago • Promoted
Associate Manager- Quality Analyst
Confidential • Hyderabad / Secunderabad, Telangana, India
To lead the execution of sales audit projects and mentor a team of Sales Quality Analysts, ensuring the meticulous application of quality standards and contributing key insights to the development ...Show more
Last updated: 26 days ago • Promoted
Business Process Improvement Manager
Wipro • Hyderabad, Republic Of India, IN
Job Role & Responsibility / Designation.Delivery Process / Function Name.Professional Qualification if any.Lean & Six Sigma Black Belt Certified.
Excellence leader with a demonstrated history of workin...Show more
Last updated: 1 day ago • Promoted
Process Excellence Manager
Wipro • hyderabad, telangana, in
Job Role & Responsibility / Designation.Delivery Process / Function Name.Professional Qualification if any.Lean & Six Sigma Black Belt Certified.
Excellence leader with a demonstrated history of workin...Show more
Last updated: 1 day ago • Promoted
Senior QA Manager
Marriott Tech Accelerator • Hyderabad, Republic Of India, IN
Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality.American multinational company that operates a vast array of lodging brands, including hotels and residen...Show more
Last updated: 13 days ago • Promoted
Bristol Myers Squibb - Manager - Global Quality Complaint Surveillance
Bristol Myers Squibb • Hyderabad, India
Working with aren't words that are usually associated with a job.But working at Bristol Myers Squibb is anything but usual.
Here, uniquely interesting work happens every day, in every departme...Show more
Last updated: 30+ days ago • Promoted
Axiom Energy Conversion - Manager - Quality Assurance - Electronics / Manufacturing
AXIOM ENERGY CONVERSION LIMITED • Hyderabad, India
Description : QA Manager - Electronics / Hyderabad, 10+ Years Industry Preference : Electronics / Electrical / Manufacturing Show more
Last updated: 10 days ago • Promoted
Quality Assurance Manager
TP • Hyderabad, Telangana, India
Hiring Now : Senior Quality Assurance Manager.International BPO (Trust & Safety Process).Work from Office | Rotational Shifts.
Are you a seasoned QA leader with deep expertise in Trust & Safety opera...Show more
Last updated: 22 days ago • Promoted
Sap Successfactors Rcm Manager
Phoenix Business Consulting (Intelligent Enterprise) • Hyderabad, Republic Of India, IN
As a SAP SuccessFactors RCM (Recruitment Management) professional, you will implement and deploy SAP SuccessFactors RCM solutions to achieve defined business goals.
Lead and advice business process ...Show more
Last updated: 30+ days ago • Promoted
SAP Implementation Manager
Neovatic Technologies • Hyderabad, Republic Of India, IN
We are looking for an experienced.SAP projects and ensure successful implementation across multiple modules and stakeholders.
The ideal candidate will have deep SAP functional / technical expertise, p...Show more
Last updated: 20 days ago • Promoted
Bristol Myers Squibb - Senior Manager - Quality Risk Analyst
Bristol Myers Squibb • Hyderabad, India
But working at Bristol Myers Squibb is anything but usual.Here, uniquely interesting work happens every day, in every department.
From optimizing a production line to the latest breakthroughs in cel...Show more
Last updated: 30+ days ago • Promoted
SAP SuccessFactors RCM Manager
Phoenix Business Consulting (Intelligent Enterprise) • Hyderabad, Telangana, India
As a SAP SuccessFactors RCM (Recruitment Management) professional, you will implement and deploy SAP SuccessFactors RCM solutions to achieve defined business goals.
Lead and advice business process ...Show more
Last updated: 30+ days ago • Promoted
R&D Quality Manager
Confidential • Hyderabad / Secunderabad, Telangana, India
Provide quality assurance expertise, guidance and support to operational activities in development and research organizations to ensure compliance with applicable regulatory requirements and Novart...Show more
Last updated: 30+ days ago • Promoted
Senior Quality Engineering Manager [T500-21149]
Marriott Tech Accelerator • Hyderabad, India
Bethesda, Maryland, USA, was founded in May 1927 by J.Marriott with a modest nine-seat A&W root beer stand.Guided by the family's leadership and core principles, Marriott International today has gr...Show more
Last updated: 21 days ago • Promoted
SAP SD Implementation Manager
Neovatic Technologies • Hyderabad, Republic Of India, IN
We are looking for an experienced SAP SD Lead to drive the design, implementation, and support of the SAP Sales and Distribution (SD) module.
The ideal candidate will lead a team, manage project del...Show more
Last updated: 21 days ago • Promoted
Manager, SAP Quality Management
Confidential • Hyderabad / Secunderabad, Telangana, India
Manager, SAP Quality Management.Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an ins...Show more
Last updated: 15 days ago • Promoted