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Information Technology Manager

Information Technology Manager

Infocareer Pvt. LtdChennai
30+ days ago
Job description

Job Title : Office 365 Administrator & IT Manager / Senior Engineer (Based on Experience)

Location : Chennai

Job Responsibilities :

  • Lead and manage Microsoft 365 environment : Exchange Online, SharePoint Online, Teams, OneDrive, Microsoft Entra ID (Azure AD).
  • Troubleshoot mail flow, user issues, groups, and retention policies.
  • Implement and manage Conditional Access, MFA, and Defender security settings.
  • Create and maintain automation scripts and reports using PowerShell.
  • Design and manage Power Automate workflows for business operations.
  • Ensure DLP, sensitivity labels, audit logs, and compliance measures are enforced.
  • Monitor and optimize Microsoft Secure Score and threat protection.
  • Support IP networking issues (DNS, DHCP, subnetting, VLANs).
  • Maintain enterprise Wi-Fi infrastructure and monitor systems via Provide L2 / L3 support for end users and Microsoft 365-related incidents.
  • Create SOPs, knowledge base content, and user onboarding / offboarding documentation.

Technical Requirements :

  • Microsoft 365 ecosystem : Exchange Online, SharePoint, OneDrive, Teams.
  • Microsoft Entra ID (Azure AD), Intune, Microsoft Purview.
  • Microsoft Defender for Office 365.
  • PowerShell scripting, Power Automate.
  • Network protocols and configuration : DNS, DHCP, VLANs, IP addressing.
  • Ticketing & ITSM tools : Freshdesk, Zoho Desk, SysAid.
  • Monitoring systems : PRTG, SolarWinds.
  • Knowledge of ISMS and ISO 27001 standards.

    • Communication Requirement :

  • Excellent written and verbal communication in English.
  • Proficiency in Hindi for verbal communication is an added advantage.
  • Ability to train users and document IT processes Requirements :
  • Lead IT initiatives and oversee M365 service operations.
  • Mentor junior team members and coordinate with cross-functional teams.
  • Manage IT incidents, service requests, and project rollouts.
  • Ensure timely execution of change and problem management procedures.
  • Collaborate with leadership to support IT strategy.

    • Preferred Certifications :

  • MS-102 : Microsoft 365 Administrator.
  • AZ-104 : Azure Administrator Associate.
  • ITIL Foundation.
  • CCNA / CompTIA Network+

    • (ref : hirist.tech)

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    Information Technology Manager • Chennai